Zoltan: Just a hunch, but those files sound like the Microsoft redistributable libraries that are required for the client. So the upgrade consists of more than just running msiexec; there are a couple of vcredist_x86.exe calls to make as well. It just feels like those calls were missed.
FWIW, Robert Talda EZ-Backup Systems Engineer Cornell University +1 607-255-8280 r...@cornell.edu > On Nov 3, 2016, at 12:54 PM, Zoltan Forray <zfor...@vcu.edu> wrote: > > Thanks for the suggestion. My OS person with the problem just emailed with > "*Found solution - the files "msvcr110.dll" and "msvcr110.dll" are missing > from C:\windows\system32. Copying the files to the system32 directory > fixed the problem. **By attempting to launch the TSM Backup BUI and command > line led to further error messages that pointed to the files missing. *" > > Still puzzling why the upgrade would cause this.... >
