Debbie,
We have a couple of instances where we have bought tapes for our 3590E drives and
shortly after inserting them in the library we have encountered what looks like drive
errors. The CE came out both times and replaced some components. The first time I
was convinced that it truly was a drive problem. However the second time, the CE just
about replaced the entire drive and we still had problems. It was then I noticed that
several tapes from two different batches had been flagged READONLY. I moved the data
off the tapes successfully and have not had any further problems. I am thinking that
the quality of the tapes was not real consistent. Since the tapes in both instances
were new, I now assume they were faulty from the start.
Tom Bebee
Welch Allyn
MIME:[EMAIL PROTECTED] on 02/14/2001 03:47:02 PM
To: [EMAIL PROTECTED] @ INTERNET cc: (bcc: Tom Bebee/Corp/Skan/WelchAllyn)
Subject: 3590E
We recently started using 3590E tapes. Several of them are damaged. We
talked to IBM support, and it sounds like other customers have had similar
problems. I am wondering if any of you have experienced 3590E damaged in
shipment? Have you had other problems with the 3590E?
