oops, The drive is a 3590-E1A. The tapes in question are the "K" higher
capacity tapes.
-----Original Message-----
From: Richard Sims [mailto:[EMAIL PROTECTED]]
Sent: Wednesday, February 14, 2001 1:27 PM
To: [EMAIL PROTECTED]
Subject: Re: 3590E
>We recently started using 3590E tapes. Several of them are damaged. We
>talked to IBM support, and it sounds like other customers have had similar
>problems. I am wondering if any of you have experienced 3590E damaged in
>shipment? Have you had other problems with the 3590E?
I think you mean 3590E drives. We had one upgrade kit damaged in shipment,
thanks to the trucking company. One upgrade kit had a defective card pack,
and it took over three weeks for the replacement to arrive - from Mexico.
>From what I hear, the defect rate from that plant is pretty bad, with
drives misconfigured or otherwise inoperable, and has become an issue
within the company.
Richard Sims, BU
