What server code are you using? There has been some discussion over the last
couple of weeks about problems like this...one report of a microcode fix, which
we are i also in the process of trying out in our test environment and should
hopefully put into production soon.
Kathleen
|--------+-------------------------->
| | Debbie Lane |
| | <Debbie.Lane@INT|
| | ERMEC.COM> |
| | |
| | 02/14/2001 04:40|
| | PM |
| | Please respond |
| | to "ADSM: Dist |
| | Stor Manager" |
| | |
|--------+-------------------------->
>----------------------------------------------------------------------------|
| |
| To: [EMAIL PROTECTED] |
| cc: (bcc: Kathleen M Hallahan/ISS/HQ/FHLMC) |
| Subject: Re: 3590E |
>----------------------------------------------------------------------------|
oops, The drive is a 3590-E1A. The tapes in question are the "K" higher
capacity tapes.
-----Original Message-----
From: Richard Sims [mailto:[EMAIL PROTECTED]]
Sent: Wednesday, February 14, 2001 1:27 PM
To: [EMAIL PROTECTED]
Subject: Re: 3590E
>We recently started using 3590E tapes. Several of them are damaged. We
>talked to IBM support, and it sounds like other customers have had similar
>problems. I am wondering if any of you have experienced 3590E damaged in
>shipment? Have you had other problems with the 3590E?
I think you mean 3590E drives. We had one upgrade kit damaged in shipment,
thanks to the trucking company. One upgrade kit had a defective card pack,
and it took over three weeks for the replacement to arrive - from Mexico.
>From what I hear, the defect rate from that plant is pretty bad, with
drives misconfigured or otherwise inoperable, and has become an issue
within the company.
Richard Sims, BU
