On 2010-Feb-03 00:12:43 +0800, Bob Friesenhahn <bfrie...@simple.dallas.tx.us> 
wrote:
>On Tue, 2 Feb 2010, David Dyer-Bennet wrote:
>>
>> Now, I'm sure not ALL drives offered at Newegg could qualify; but the
>> question is, how much do I give up by buying an enterprise-grade drive
>> from a major manufacturer, compared to the Sun-certified drive?
>
>If you have a Sun service contract, you give up quite a lot.  If a Sun 
>drive fails every other day, then Sun will replace that Sun drive 
>every other day, even if the system warranty has expired.  But if it 
>is a non-Sun drive, then you have to deal with a disinterested drive 
>manufacturer, which could take weeks or months.

OTOH, if I'm paying 10x the street drive price upfront, plus roughly
the street price annually in "support", I can save a fair amount of
money by just buying a pile of spare drives - when one fails, just
swap it for a spare and it doesn't matter if it takes weeks for the
vendor to swap it.

>Hopefully Oracle will do better than Sun at explaining the benefits 
>and services provided by a service contract.

I know that trying to get Sun to renew a service contract is like
pulling teeth but Oracle is far worse - as far as I can tell, Oracle
contracts are deliberately designed so you can't be certain whether
you are compliant or not.

-- 
Peter Jeremy
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