+------------------------------------------------------------------------------
| On 2009-02-01 16:29:59, Richard Elling wrote:
| 
| The drives that Sun sells will come with the correct bracket.
| Ergo, there is no reason to sell the bracket as a separate
| item unless the customer wishes to place non-Sun disks in
| them.  That represents a service liability for Sun, so they are
| not inclined to do so.  It is really basic business.

A specific example of why this policy drives me crazy:

X4150. 8 disk bays. SAS HBA, SATA onboard.

In its initial incarnation, the SAS HBA was optional (this was
"fixed" soon after its release, but I got bitten by it, ordering
it before support even knew it was released). I had also read
that Sun would be selling 2.5" SATA disks for the system by the
end of the year (2008).

Regardless, mixing SAS and SATA in this system would would be
incredibly useful for any number of applications.

Sun does not sell 2.5" SATA disks for the X4150, and I cannot
purchase sleds.

Further: X4150s are presumably commonly deployed for database
work (that's what both of mine do, along with a lot else).

According to zilstat (thank you, Richard!), r/w SSDs would prove
beneficial.

Sun does not sell SSDs for the X4150, and I cannot purchase
sleds.

Obviously, I could buy 73GB SAS disks and simply repurpose their
sleds. I hope everyone (who is a consumer) can agree that sucks.

<rant>

The company I work for is a small ESP; we've been around forever
(1995), and until I moved us to Solaris two years ago, we were a
pure Linux shop.

We like Sun software. We like Sun hardware. We had a (small) part
to play in getting DTrace into Perl 5.10. We're proponents of the
company and its technology.

As with everyone else who has asked for this sort of thing, I
just wish Sun would offer me a bit more flexibility so I can more
effectively do my job using their gear.

(I went the eBay route for my X4100 sleds; the way the numbers
came out in the end, it didn't really make a lot of sense to do
it again, so I haven't. But I can actually buy the disks I wanted
for my X4100s from Sun.)

Like all small fish, we have to move fast and be creative with
our purchasing and infrastructure. Sun's focus on large
deployments and Corporate can often leave us little guys in the
cold.

Given Sun's business focus and climate (as Richard says, it's
"basic business"), I've mostly learned to suck it up, but that
doesn't make things like this taste any less bitter.

</rant>
-- 
bda
Cyberpunk is dead.  Long live cyberpunk.
http://mirrorshades.org
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