Dear M. Shafie, The "Edit" trick worked just fine... Thanks!
Quite a shame for us not to have thought doing this sooner... We'll start from there, and will be soon in touch likely for our license renewal. Many thanks for your swift help, Have a nice evening, Philippe. Philippe Nobili Subsurface Imaging - Product Engineering Tel: +33 16447 4090 | Mobile: +33 63756 6441 CGG, 27 avenue Carnot Massy, 91341 - France http://www.cgg.com Please consider the environment before printing. -----Original Message----- From: Hussein Shafie <huss...@xmlmind.com> Sent: Thursday, February 20, 2020 4:35 PM To: nobili, philippe <philippe.nob...@cgg.com> Subject: Re: FW: Accessing addon repository with XMLmind 9 (on onward ?) Hello, On 2/20/20 9:37 AM, nobili, philippe wrote: > Dear Mr. Shafie, > > Sorry to send this email directly to you and not to the support list. > But as you will see below, we can no longer reach the XMLmind > support list L. > > We wish to renew our XMLMind licenses (we forgot to do so in due > time.) for this year, but there are 2 issues we need to sort out for > this. > > *Many thanks *in advance for any clue you might have! > > 1. The first issue is related to the accessibility of the support list. > Our network team which has been contacted replied that the issue on > the recipient's side. So we run in circles. Could you shed some > light on this ? Please send a test support request to xmleditor-support@xmlmind.com because I don't remember what happens. > > 2. The second is related to the download of addons, starting from > XMLmind 9.0 (upgrades were available to us up to this version) > > This still works fine with XMLMind 8.0, but with XMLMind 9.0 (and > onward I imagine), there is no way for us to download and install > XMLMind addons; the message is in the attached image. Whatever the > Java version we choose, Sorry but I cannot reproduce this issue here at XMLmind or using my home computer. * May be your IT team has configured your Java runtime to reject certificates issued by "Sectigo" (formerly known as "Comodo"). * May be your organization uses a proxy which gets in the way. * May be your anti-virus ("Web shield") gets in the way. Please try to download: https://www.xmlmind.com/xmleditor/_download/list-9_2_0.xxe_addon and: https://www.xmlmind.com/xmleditor/_usercontrib/list.xxe_addon using your *web* *browser* and tell me if it works from there. > this fails with XMLMind 9.0. and works with > XMLMind 8.0 Anyway, there are several ways to workaround this issue. 1) Using the "Edit" button of the "Download add-ons from this server" frame (Options|Preferences, Install add-ons section; https://www.xmlmind.com/xmleditor/_distrib/doc/help/installAddonsOptions.html) Change "https://"; to "http://"; in all the 3 urls. See attached screenshot. OR 2) Desperate case: using your web browser, download all the add-ons of interest listed in this page then uncheck "Download add-ons from these servers", check "Search add-ons in this directory" and specify your download directory. More information in https://www.xmlmind.com/xmleditor/_distrib/doc/help/installAddonsOptions.html. > > Many thanks for your time, and many thanks for XMLMind application! You are welcome. > > Best regards, > > Best regards, -- Hussein SHAFIE, Product Manager, huss...@xmlmind.com XMLmind Software, 35 rue Louis Leblanc, 78120 Rambouillet, France Phone: +33 (0)9 52 80 80 37, Fax: +33 (0)9 57 80 80 37, www.xmlmind.com -- XMLmind XML Editor Support List xmleditor-support@xmlmind.com https://www.xmlmind.com/mailman/listinfo/xmleditor-support
