Bonne année! And thanks for the follow-up - anything that relies on internet access is going to be problematic here, given an IT dept. attitude "lock out by default" :-} As far as I can remember, I can always access the XXE Webhelp from the XXE site; it's just the link from XXE itself that fails. Next time I run into the problem, I'll raise an in-house ticket ...
N -----Original Message----- From: Hussein Shafie [mailto:huss...@xmlmind.com] Sent: donderdag 20 december 2018 16:29 To: Grundtvig Nielsen Niels Cc: 'xmleditor-support@xmlmind.com' Subject: Re: [XXE] helpless! [FOLLOW UP] On 12/19/2018 11:04 AM, Grundtvig Nielsen Niels wrote: > > I was taking a look at Profiles this morning and wanted to check the > online helps. > > > > In the Conditional Processing Profiles dialogue, I clicked on [Help]. > After a while, a floating window "XMLmind XML Editor - Online Help" > opened ... and that's all I get. Out of curiosity, I checked other topics > from the pulldown at the top of the Help window: still nothing. > > > > Any idea what's going on? is there something I need to correct? I hope > this is not something else that's happening because I'm still stuck on > 7.6.0 ... > > Strangely enough, the same symptoms happened to me yesterday evening. The cause was my internet connection which went down. Once my internet connection was back, the online help system worked just fine. This is a bug because XXE is supposed to be fully functional even without an internet connection. However we are not sure to be able to fix it because the online help system leverages the WebKit web browser component which is part of JavaFX/Java 8+. ********************************************************************************************* Worldline SA/NV - Chaussee de Haecht 1442 Haachtsesteenweg - 1130 Brussels - Belgium RPM-RPR Bruxelles-Brussel - TVA-BTW BE 0418.547.872 Bankrekening-Compte Bancaire-Bank Account 310-0269424-44 BIC BBRUBEBB - IBAN BE55 3100 2694 2444 "The information contained in this e-mail and any attachment there to be confidential and may contain information which is protected by intellectual property rights. This information is intended for the exclusive use of the recipient(s) named above. This e-mail does not constitute any binding relationship or offer toward any of the addressees. If you are not one of the addressees , one of their employees or a proxy holder entitled to hand over this message to the addressee(s), any use of the information contained herein (e.g. reproduction, divulgation, communication or distribution,...) is prohibited. If you have received this message in error, please notify the sender and destroy it immediately after. The integrity and security of this message cannot be guaranteed and it may be subject to data corruption, interception and unauthorized amendment, for which we accept no liability." -- XMLmind XML Editor Support List xmleditor-support@xmlmind.com http://www.xmlmind.com/mailman/listinfo/xmleditor-support
