On 09/27/2010 01:25 PM, Schramm, Martin wrote: > > a colleague has informed me about a problem he has with his XXE > Professional (4.6.0) installation after updating Java on the new release > 1.6.0_21 (no beta). > Now sometimes XXE freezes on his screen and unsaved data is lost. In few > cases XXE was still working, but he saw strange artifacts on his screen. > Or XXE froze after switching from minimized window to to normal window > display. > > I have had a look on the QnAs on your website > (_http://www.xmlmind.com/xmleditor/known_problems.html_) , where some > problems with Java updates are listed. But I could not find an answer to > our problem. Could you please give us additional advice? > > Here is the Java version or the mentioned computer: > > > > >java -version: > >>java version "1.6.0_21" > >>Java(TM) SE Runtime Environment (build 1.6.0_21-b07) Java > >>HotSpot(TM) Client VM (build 17.0-b17, mixed mode, sharing) >
We cannot reproduce this problem here at XMLmind, on any of our machines. I'm sorry but I cannot help you because I have not enough information to do so. --> "XXE freezes" See FAQ: XXE seems to freeze when I do such and such action. What's going on? http://www.xmlmind.com/xmleditor/faq.html#display_exception_in_console --> "saw strange artifacts on his screen." On Windows, may be it's a problem between Java and the display driver of your coworker. Please edit xxe.jstart or xxe.bat depending on how he start XXE and add this: -Dsun.java2d.d3d=false just after -Xmx512m --> "java -version" Instead please start XXE and Shift-Click on "Help|About XMLmind XML Editor". Then Copy (Ctrl-A then Ctrl-C) what's displayed in the central area of the dialog box and send it to us. More info http://www.xmlmind.com/xmleditor/_distrib/doc/help/helpMenu.html -- XMLmind XML Editor Support List [email protected] http://www.xmlmind.com/mailman/listinfo/xmleditor-support
