On Saturday 01 February 2003 1:44 pm, Dr Andrew C Aitchison wrote: > On Sat, 1 Feb 2003, John Tapsell wrote: > > Hi, > > As some of you know, I'm working on a knowledge based system (a bot) > > that checks incomming emails against a database of rules, to try to > > reduce the workload of the volunteers here. > > > > The trouble is that the same questions keep being asked. > > Hopefully I can reduce the workload, but give a better response to > > people. > > We need a FAQ more urgently than a bot.
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