I'm not sure there is an issue with the way wix looks the account name up as you seem to use this in several other places and they are working and the values returned seem to be right.
The actual error seems to be about the dependency services, which seems to be msmq according to your install log. Is msmq running correctly when the service fails to start? I notice that you use dism to install msmq, as this is not something I would do from an msi I'm not sure if this would be initialized properly and the service be running before you try to start your installed services. Is there anything in the event log? You seem to be using a custom action to start the services and not the built in service control elements, and some of the queue permissions are set after the services are attempted to be started, do you think that may be related? Sorry probably not much help. Dave -----Original Message----- From: Stephen I. Woolhead [mailto:s...@gtl.biz] Sent: 17 January 2014 13:57 To: General discussion about the WiX toolset. Subject: Re: [WiX-users] Problem with service install on non English OS Opps, wrong link in message below. Correct one is: https://gtl.sharefile.com/d/s9ec51dd7d1a4dd09 Stephen. -----Original Message----- From: Stephen I. Woolhead [mailto:s...@gtl.biz] Sent: 17 January 2014 13:18 To: General discussion about the WiX toolset. Subject: Re: [WiX-users] Problem with service install on non English OS OK, here are the log files, also a couple of screen shots. https://gtl.sharefile.com/d/sbf6c4368f35490e9 ServiceManager.png - Service manager after install StartError.png - Error we get when attempting to start service ResetViaUI.png - Service manager after we reset the logon account via the UI and successfully start service In the log file, you can see a bunch of errors starting around line 9319 as our custom actions attempts to start the services. Cheers, Stephen. -----Original Message----- From: David Watson [mailto:dwat...@sdl.com] Sent: 17 January 2014 09:29 To: General discussion about the WiX toolset. Subject: Re: [WiX-users] Problem with service install on non English OS Can you post a full install log somewhere - attachments tend to get deleted by the mailing system ? Also the exact error you get when you try and start the service. You may need to enter a bug. -----Original Message----- From: Stephen I. Woolhead [mailto:s...@gtl.biz] Sent: 16 January 2014 23:07 To: General discussion about the WiX toolset. Subject: Re: [WiX-users] Problem with service install on non English OS Just tried this on a Turkish and Russian OS and it installs and runs fine, so it does look like there is something strange with the Polish OS. Not sure where to go next with this.... Stephen. -----Original Message----- From: Stephen I. Woolhead [mailto:s...@gtl.biz] Sent: 16 January 2014 17:05 To: General discussion about the WiX toolset. Subject: Re: [WiX-users] Problem with service install on non English OS I'll go give it a try in some other languages and see if they work. Cheers, Stephen. -----Original Message----- From: David Watson [mailto:dwat...@sdl.com] Sent: 16 January 2014 16:42 To: General discussion about the WiX toolset. Subject: Re: [WiX-users] Problem with service install on non English OS The wix properties are populated by an api call at runtime, so it should be working fine and they are the correct option in this case. There may be a specific issue in this language. Is there anything interesting in the install log? -----Original Message----- From: Stephen I. Woolhead [mailto:s...@gtl.biz] Sent: 16 January 2014 15:23 To: General discussion about the WiX toolset. Subject: Re: [WiX-users] Problem with service install on non English OS Ah, yes get what you mean, that was if I was to hard code the names into the wxs, I was hoping I would be able to use the translations WiX supplies at install time. -----Original Message----- From: Phill Hogland [mailto:phogl...@rimage.com] Sent: 16 January 2014 15:04 To: wix-users@lists.sourceforge.net<mailto:wix-users@lists.sourceforge.net> Subject: Re: [WiX-users] Problem with service install on non English OS I am not sure if what I suggested would solve your problem, but what I noticed from your earlier message, when you use that polish string, you had an error which indicated that the characters were not in the code table. The polish wxl file would specify the correct code table. SDL PLC confidential, all rights reserved. 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