I would like to reset this machine to a pre-release state. I cleared out the registry key you mentioned, and also the temp folder is clear of all guid folders. However, the failure persists. I do not have the luxury of installing on a fresh machine.
Here is the new log file: [13E8:08C8][2013-01-14T15:28:28]i001: Burn v3.7.1224.0, Windows v5.1 (Build 2600: Service Pack 3), path: C:\Depot\SBL\SBL WiX Bootstrapper\bin\Debug\SBL Installer.exe, cmdline: '' [13E8:08C8][2013-01-14T15:28:28]i000: Initializing string variable 'InstallFolder' to value '[ProgramFilesFolder]Small Business Lighting' [13E8:08C8][2013-01-14T15:28:28]i000: Setting string variable 'WixBundleLog' to value 'C:\DOCUME~1\zsmerri\LOCALS~1\Temp\Small_Business_Lighting_Installer_20130114152828.log' [13E8:08C8][2013-01-14T15:28:28]i000: Setting string variable 'WixBundleOriginalSource' to value 'C:\Depot\SBL\SBL WiX Bootstrapper\bin\Debug\SBL Installer.exe' [13E8:08C8][2013-01-14T15:28:28]w055: Could not load or read state file: C:\Documents and Settings\All Users\Application Data\Package Cache\{0607acaa-a0ba-4ff2-b266-966b03532a1d}\state.rsm, error: 0x80070002. [13E8:08C8][2013-01-14T15:28:28]i000: Setting string variable 'WixBundleName' to value 'Small Business Lighting Installer' [13E8:08C8][2013-01-14T15:28:29]i100: Detect begin, 3 packages [13E8:08C8][2013-01-14T15:28:29]i000: Setting string variable 'Netfx4x64FullVersion' to value '4.0.30319' [13E8:08C8][2013-01-14T15:28:29]i000: Setting string variable 'Netfx4FullVersion' to value '4.0.30319' [13E8:08C8][2013-01-14T15:28:29]e000: Error 0x80070002: Failed to get size of pseudo bundle: C:\Documents and Settings\All Users\Application Data\Package Cache\{2d7a42c1-e892-4dca-a6d9-c48bd2985f3e}\SBL Installer.exe [13E8:08C8][2013-01-14T15:28:29]e000: Error 0x80070002: Failed to initialize package from related bundle id: {2d7a42c1-e892-4dca-a6d9-c48bd2985f3e} [13E8:08C8][2013-01-14T15:28:29]e000: Error 0x80070002: Failed to get size of pseudo bundle: C:\Documents and Settings\All Users\Application Data\Package Cache\{5621f415-778a-4e24-84be-ceeb6bd35443}\SBL Installer.exe [13E8:08C8][2013-01-14T15:28:29]e000: Error 0x80070002: Failed to initialize package from related bundle id: {5621f415-778a-4e24-84be-ceeb6bd35443} [13E8:08C8][2013-01-14T15:28:29]e000: Error 0x80070002: Failed to get size of pseudo bundle: C:\Documents and Settings\All Users\Application Data\Package Cache\{e58c50ea-1286-43e0-a77e-90643ce2369e}\SBL Installer.exe [13E8:08C8][2013-01-14T15:28:29]e000: Error 0x80070002: Failed to initialize package from related bundle id: {e58c50ea-1286-43e0-a77e-90643ce2369e} [13E8:08C8][2013-01-14T15:28:29]e000: Error 0x80070002: Failed to get size of pseudo bundle: C:\Documents and Settings\All Users\Application Data\Package Cache\{ef2592c8-ed68-45eb-9a5a-6962b089a2f1}\SBL Installer.exe [13E8:08C8][2013-01-14T15:28:29]e000: Error 0x80070002: Failed to initialize package from related bundle id: {ef2592c8-ed68-45eb-9a5a-6962b089a2f1} [13E8:08C8][2013-01-14T15:28:29]e000: Error 0x80070002: Failed to get size of pseudo bundle: C:\Documents and Settings\All Users\Application Data\Package Cache\{f0620f3b-9966-4247-8b38-06444d4ef9b0}\SBL Installer.exe [13E8:08C8][2013-01-14T15:28:29]e000: Error 0x80070002: Failed to initialize package from related bundle id: {f0620f3b-9966-4247-8b38-06444d4ef9b0} [13E8:08C8][2013-01-14T15:28:29]i052: Condition 'Netfx4FullVersion AND (NOT VersionNT64 OR Netfx4x64FullVersion)' evaluates to true. [13E8:08C8][2013-01-14T15:28:29]i101: Detected package: Netfx4Full, state: Present, cached: None [13E8:08C8][2013-01-14T15:28:29]i101: Detected package: CrystalRuntime, state: Present, cached: None [13E8:08C8][2013-01-14T15:28:29]i101: Detected package: SmallBusinessLighting, state: Absent, cached: None [13E8:08C8][2013-01-14T15:28:29]i199: Detect complete, result: 0x0 [13E8:08C8][2013-01-14T15:28:30]i200: Plan begin, 3 packages, action: Install [13E8:08C8][2013-01-14T15:28:30]w321: Skipping dependency registration on package with no dependency providers: Netfx4Full [13E8:08C8][2013-01-14T15:28:30]i000: Setting string variable 'WixBundleRollbackLog_SmallBusinessLighting' to value 'C:\DOCUME~1\zsmerri\LOCALS~1\Temp\Small_Business_Lighting_Installer_20130114152828_0_SmallBusinessLighting_rollback.log' [13E8:08C8][2013-01-14T15:28:30]i000: Setting string variable 'WixBundleLog_SmallBusinessLighting' to value 'C:\DOCUME~1\zsmerri\LOCALS~1\Temp\Small_Business_Lighting_Installer_20130114152828_0_SmallBusinessLighting.log' [13E8:08C8][2013-01-14T15:28:30]i201: Planned package: Netfx4Full, state: Present, default requested: Present, ba requested: Present, execute: None, rollback: None, cache: No, uncache: No, dependency: None [13E8:08C8][2013-01-14T15:28:30]i201: Planned package: CrystalRuntime, state: Present, default requested: Present, ba requested: Present, execute: None, rollback: None, cache: No, uncache: No, dependency: Register [13E8:08C8][2013-01-14T15:28:30]i201: Planned package: SmallBusinessLighting, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: Uninstall, cache: Yes, uncache: No, dependency: Register [13E8:08C8][2013-01-14T15:28:30]i299: Plan complete, result: 0x0 [13E8:08C8][2013-01-14T15:28:30]i300: Apply begin [1124:103C][2013-01-14T15:28:31]e000: Error 0x80070002: Failed to get size of pseudo bundle: C:\Documents and Settings\All Users\Application Data\Package Cache\{2d7a42c1-e892-4dca-a6d9-c48bd2985f3e}\SBL Installer.exe [1124:103C][2013-01-14T15:28:31]e000: Error 0x80070002: Failed to initialize package from related bundle id: {2d7a42c1-e892-4dca-a6d9-c48bd2985f3e} [1124:103C][2013-01-14T15:28:31]e000: Error 0x80070002: Failed to get size of pseudo bundle: C:\Documents and Settings\All Users\Application Data\Package Cache\{5621f415-778a-4e24-84be-ceeb6bd35443}\SBL Installer.exe [1124:103C][2013-01-14T15:28:31]e000: Error 0x80070002: Failed to initialize package from related bundle id: {5621f415-778a-4e24-84be-ceeb6bd35443} [1124:103C][2013-01-14T15:28:31]e000: Error 0x80070002: Failed to get size of pseudo bundle: C:\Documents and Settings\All Users\Application Data\Package Cache\{e58c50ea-1286-43e0-a77e-90643ce2369e}\SBL Installer.exe [1124:103C][2013-01-14T15:28:31]e000: Error 0x80070002: Failed to initialize package from related bundle id: {e58c50ea-1286-43e0-a77e-90643ce2369e} [1124:103C][2013-01-14T15:28:31]e000: Error 0x80070002: Failed to get size of pseudo bundle: C:\Documents and Settings\All Users\Application Data\Package Cache\{ef2592c8-ed68-45eb-9a5a-6962b089a2f1}\SBL Installer.exe [1124:103C][2013-01-14T15:28:31]e000: Error 0x80070002: Failed to initialize package from related bundle id: {ef2592c8-ed68-45eb-9a5a-6962b089a2f1} [1124:103C][2013-01-14T15:28:31]e000: Error 0x80070002: Failed to get size of pseudo bundle: C:\Documents and Settings\All Users\Application Data\Package Cache\{f0620f3b-9966-4247-8b38-06444d4ef9b0}\SBL Installer.exe [1124:103C][2013-01-14T15:28:31]e000: Error 0x80070002: Failed to initialize package from related bundle id: {f0620f3b-9966-4247-8b38-06444d4ef9b0} [1124:103C][2013-01-14T15:28:31]i360: Creating a system restore point. [1124:103C][2013-01-14T15:28:36]i361: Created a system restore point. [1124:103C][2013-01-14T15:28:36]i000: Caching bundle from: 'C:\DOCUME~1\zsmerri\LOCALS~1\Temp\{0607acaa-a0ba-4ff2-b266-966b03532a1d}\.be\SBL Installer.exe' to: 'C:\Documents and Settings\All Users\Application Data\Package Cache\{0607acaa-a0ba-4ff2-b266-966b03532a1d}\SBL Installer.exe' [1124:103C][2013-01-14T15:28:36]i320: Registering bundle dependency provider: {0607acaa-a0ba-4ff2-b266-966b03532a1d}, version: 1.13.14.0 [13E8:08C8][2013-01-14T15:28:38]e000: Error 0x800700e8: Failed to write message type to pipe. [13E8:08C8][2013-01-14T15:28:38]e000: Error 0x800700e8: Failed to write send message to pipe. [13E8:08C8][2013-01-14T15:28:38]e000: Error 0x800700e8: Failed to send BURN_ELEVATION_MESSAGE_TYPE_PROCESS_DEPENDENT_REGISTRATION message to per-machine process. [13E8:08C8][2013-01-14T15:28:38]e000: Error 0x800700e8: Failed to execute dependent registration action. [13E8:08C8][2013-01-14T15:28:38]e000: Error 0x800700e8: Failed to write message type to pipe. [13E8:08C8][2013-01-14T15:28:38]e000: Error 0x800700e8: Failed to write send message to pipe. [13E8:08C8][2013-01-14T15:28:38]e000: Error 0x800700e8: Failed to send message to per-machine process. [13E8:08C8][2013-01-14T15:28:38]e000: Error 0x800700e8: Failed to save engine state in per-machine process. [13E8:08C8][2013-01-14T15:28:38]e501: The state file could not be saved, error: 0x12f814. Continuing... [13E8:1694][2013-01-14T15:28:38]e000: Error 0x800700e8: Failed to write message type to pipe. [13E8:1694][2013-01-14T15:28:38]e000: Error 0x800700e8: Failed to write send message to pipe. [13E8:1694][2013-01-14T15:28:38]e000: Error 0x800700e8: Failed to send BURN_ELEVATION_MESSAGE_TYPE_CACHE_OR_LAYOUT_CONTAINER_OR_PAYLOAD message to per-machine process. [13E8:1694][2013-01-14T15:28:38]e314: Failed to cache payload: SmallBusinessLighting from working path: C:\DOCUME~1\zsmerri\LOCALS~1\Temp\{0607acaa-a0ba-4ff2-b266-966b03532a1d}\SmallBusinessLighting, error: 0x800700e8. [13E8:1694][2013-01-14T15:28:38]e349: Application requested retry of payload: SmallBusinessLighting, encountered error: 0x800700e8. Retrying... [13E8:1694][2013-01-14T15:28:38]e000: Error 0x800700e8: Failed to write message type to pipe. [13E8:1694][2013-01-14T15:28:38]e000: Error 0x800700e8: Failed to write send message to pipe. [13E8:1694][2013-01-14T15:28:38]e000: Error 0x800700e8: Failed to send BURN_ELEVATION_MESSAGE_TYPE_CACHE_OR_LAYOUT_CONTAINER_OR_PAYLOAD message to per-machine process. [13E8:1694][2013-01-14T15:28:38]e314: Failed to cache payload: SmallBusinessLighting from working path: C:\DOCUME~1\zsmerri\LOCALS~1\Temp\{0607acaa-a0ba-4ff2-b266-966b03532a1d}\SmallBusinessLighting, error: 0x800700e8. [13E8:1694][2013-01-14T15:28:38]e349: Application requested retry of payload: SmallBusinessLighting, encountered error: 0x800700e8. Retrying... [13E8:1694][2013-01-14T15:28:39]e000: Error 0x800700e8: Failed to write message type to pipe. [13E8:1694][2013-01-14T15:28:39]e000: Error 0x800700e8: Failed to write send message to pipe. [13E8:1694][2013-01-14T15:28:39]e000: Error 0x800700e8: Failed to send BURN_ELEVATION_MESSAGE_TYPE_CACHE_OR_LAYOUT_CONTAINER_OR_PAYLOAD message to per-machine process. [13E8:1694][2013-01-14T15:28:39]e314: Failed to cache payload: SmallBusinessLighting from working path: C:\DOCUME~1\zsmerri\LOCALS~1\Temp\{0607acaa-a0ba-4ff2-b266-966b03532a1d}\SmallBusinessLighting, error: 0x800700e8. [13E8:1694][2013-01-14T15:28:39]e000: Error 0x800700e8: Failed to write message type to pipe. [13E8:1694][2013-01-14T15:28:39]e000: Error 0x800700e8: Failed to write send message to pipe. [13E8:1694][2013-01-14T15:28:39]e000: Error 0x800700e8: Failed to send BURN_ELEVATION_MESSAGE_TYPE_CACHE_CLEANUP message to per-machine process. [13E8:08C8][2013-01-14T15:28:39]e000: Error 0x800700e8: Failed while caching, aborting execution. [13E8:08C8][2013-01-14T15:28:39]e000: Error 0x800700e8: Failed to write message type to pipe. [13E8:08C8][2013-01-14T15:28:39]e000: Error 0x800700e8: Failed to write send message to pipe. [13E8:08C8][2013-01-14T15:28:39]e000: Error 0x800700e8: Failed to send message to per-machine process. [13E8:08C8][2013-01-14T15:28:39]e000: Error 0x800700e8: Failed to end session in per-machine process. [13E8:08C8][2013-01-14T15:28:39]e000: Error 0x800700e8: Failed to write message type to pipe. [13E8:08C8][2013-01-14T15:28:39]e000: Error 0x800700e8: Failed to write send message to pipe. [13E8:08C8][2013-01-14T15:28:39]e000: Error 0x800700e8: Failed to send message to per-machine process. [13E8:08C8][2013-01-14T15:28:39]i399: Apply complete, result: 0x800700e8, restart: None, ba requested restart: No On Mon, Jan 14, 2013 at 5:20 AM, Amadeus <amadeus.h...@diadrom.se> wrote: > It sounds like you have an old installation that wasn't removed properly > and > need to clean the following place in the registry: > HKEY_CLASSES_ROOT \ Installer \ Dependencies > > You will probably find your packages here - go ahead and delete them. Burn > uses this place to store dependencies for upgrade scenarios. > > You can also empty the TEMP folder of anything Burn related (GUID-folders). > > > > > -- > View this message in context: > http://windows-installer-xml-wix-toolset.687559.n2.nabble.com/Bootstrapper-errors-tp7582859p7582872.html > Sent from the wix-users mailing list archive at Nabble.com. > > > ------------------------------------------------------------------------------ > Master Visual Studio, SharePoint, SQL, ASP.NET, C# 2012, HTML5, CSS, > MVC, Windows 8 Apps, JavaScript and much more. Keep your skills current > with LearnDevNow - 3,200 step-by-step video tutorials by Microsoft > MVPs and experts. SALE $99.99 this month only -- learn more at: > http://p.sf.net/sfu/learnmore_122412 > _______________________________________________ > WiX-users mailing list > WiX-users@lists.sourceforge.net > https://lists.sourceforge.net/lists/listinfo/wix-users > -- ~ Shaun ------------------------------------------------------------------------------ Master Visual Studio, SharePoint, SQL, ASP.NET, C# 2012, HTML5, CSS, MVC, Windows 8 Apps, JavaScript and much more. Keep your skills current with LearnDevNow - 3,200 step-by-step video tutorials by Microsoft MVPs and experts. SALE $99.99 this month only -- learn more at: http://p.sf.net/sfu/learnmore_122412 _______________________________________________ WiX-users mailing list WiX-users@lists.sourceforge.net https://lists.sourceforge.net/lists/listinfo/wix-users