The customer is using Windows 7x64. The log reports VersionNT64=601, WindowsBuild=7600. So I assume Windows Installer v5? The first line of the log contains "Build type: SHIP UNICODE 5.00.7600.00".
Thanks, Rob On 25/04/2011 18:31, Wilson, Phil wrote: > It might be a very recent installer error. The SDK docs go to error 2621 for > MSI 4.0. Versions 4.5 and 5.0 may have added new values that appear to be > undocumented. You wouldn't see a non-Windows Installer error in the context > of that message string either, and that's another clue it's new error. What > MSI version or OS is the customer on? > > Phil Wilson > > -----Original Message----- > From: Rob Hamflett [mailto:r...@snsys.com] > Sent: Thursday, April 21, 2011 3:34 AM > To: wix-users@lists.sourceforge.net > Subject: [WiX-users] Error 2623 > > A customer reported an entry in their Windows Event log which has the text: > "The installer has encountered an unexpected error installing this package. > This may indicate a > problem with this package. The error code is 2623. The arguments are: , ," > > As far as I can tell that's not a Windows Installer error code. Does anyone > know where it's from? > The only reference to that error code I can find is a Network Management > error code that means > "Configuration record information has been corrupted." > > Thanks, > Rob > > > > ------------------------------------------------------------------------------ > Benefiting from Server Virtualization: Beyond Initial Workload > Consolidation -- Increasing the use of server virtualization is a top > priority.Virtualization can reduce costs, simplify management, and improve > application availability and disaster protection. Learn more about boosting > the value of server virtualization. http://p.sf.net/sfu/vmware-sfdev2dev > _______________________________________________ > WiX-users mailing list > WiX-users@lists.sourceforge.net > https://lists.sourceforge.net/lists/listinfo/wix-users > > > *** Confidentiality Notice: This e-mail, including any associated or attached > files, is intended solely for the individual or entity to which it is > addressed. This e-mail is confidential and may well also be legally > privileged. If you have received it in error, you are on notice of its > status. Please notify the sender immediately by reply e-mail and then delete > this message from your system. Please do not copy it or use it for any > purposes, or disclose its contents to any other person. This email comes from > a division of the Invensys Group, owned by Invensys plc, which is a company > registered in England and Wales with its registered office at 3rd Floor, 40 > Grosvenor Place, London, SW1X 7AW (Registered number 166023). For a list of > European legal entities within the Invensys Group, please g > o to > http://www.invensys.com/legal/default.asp?top_nav_id=77&nav_id=80&prev_id=77. > > You may contact Invensys plc on +44 (0)20 3155 1200 or e-mail > recept...@invensys.com. This e-mail and any attachments thereto may be > subject to the terms of any agreements between Invensys (and/or its > subsidiaries and affiliates) and the recipient (and/or its subsidiaries and > affiliates). > > > > ------------------------------------------------------------------------------ > WhatsUp Gold - Download Free Network Management Software > The most intuitive, comprehensive, and cost-effective network > management toolset available today. Delivers lowest initial > acquisition cost and overall TCO of any competing solution. > http://p.sf.net/sfu/whatsupgold-sd ------------------------------------------------------------------------------ WhatsUp Gold - Download Free Network Management Software The most intuitive, comprehensive, and cost-effective network management toolset available today. Delivers lowest initial acquisition cost and overall TCO of any competing solution. http://p.sf.net/sfu/whatsupgold-sd _______________________________________________ WiX-users mailing list WiX-users@lists.sourceforge.net https://lists.sourceforge.net/lists/listinfo/wix-users
