It might be a very recent installer error. The SDK docs go to error 2621 for MSI 4.0. Versions 4.5 and 5.0 may have added new values that appear to be undocumented. You wouldn't see a non-Windows Installer error in the context of that message string either, and that's another clue it's new error. What MSI version or OS is the customer on?
Phil Wilson -----Original Message----- From: Rob Hamflett [mailto:r...@snsys.com] Sent: Thursday, April 21, 2011 3:34 AM To: wix-users@lists.sourceforge.net Subject: [WiX-users] Error 2623 A customer reported an entry in their Windows Event log which has the text: "The installer has encountered an unexpected error installing this package. This may indicate a problem with this package. The error code is 2623. The arguments are: , ," As far as I can tell that's not a Windows Installer error code. Does anyone know where it's from? The only reference to that error code I can find is a Network Management error code that means "Configuration record information has been corrupted." Thanks, Rob ------------------------------------------------------------------------------ Benefiting from Server Virtualization: Beyond Initial Workload Consolidation -- Increasing the use of server virtualization is a top priority.Virtualization can reduce costs, simplify management, and improve application availability and disaster protection. Learn more about boosting the value of server virtualization. http://p.sf.net/sfu/vmware-sfdev2dev _______________________________________________ WiX-users mailing list WiX-users@lists.sourceforge.net https://lists.sourceforge.net/lists/listinfo/wix-users *** Confidentiality Notice: This e-mail, including any associated or attached files, is intended solely for the individual or entity to which it is addressed. This e-mail is confidential and may well also be legally privileged. If you have received it in error, you are on notice of its status. Please notify the sender immediately by reply e-mail and then delete this message from your system. Please do not copy it or use it for any purposes, or disclose its contents to any other person. This email comes from a division of the Invensys Group, owned by Invensys plc, which is a company registered in England and Wales with its registered office at 3rd Floor, 40 Grosvenor Place, London, SW1X 7AW (Registered number 166023). For a list of European legal entities within the Invensys Group, please go to http://www.invensys.com/legal/default.asp?top_nav_id=77&nav_id=80&prev_id=77. You may contact Invensys plc on +44 (0)20 3155 1200 or e-mail recept...@invensys.com. This e-mail and any attachments thereto may be subject to the terms of any agreements between Invensys (and/or its subsidiaries and affiliates) and the recipient (and/or its subsidiaries and affiliates). ------------------------------------------------------------------------------ WhatsUp Gold - Download Free Network Management Software The most intuitive, comprehensive, and cost-effective network management toolset available today. Delivers lowest initial acquisition cost and overall TCO of any competing solution. http://p.sf.net/sfu/whatsupgold-sd _______________________________________________ WiX-users mailing list WiX-users@lists.sourceforge.net https://lists.sourceforge.net/lists/listinfo/wix-users