It might be a very recent installer error. The SDK docs go to error 2621 for 
MSI 4.0.  Versions 4.5 and 5.0 may have added new values that appear to be 
undocumented. You wouldn't see a non-Windows Installer error in the context of 
that message string either, and that's another clue it's new error. What MSI 
version or OS is the customer on? 

Phil Wilson 

-----Original Message-----
From: Rob Hamflett [mailto:r...@snsys.com] 
Sent: Thursday, April 21, 2011 3:34 AM
To: wix-users@lists.sourceforge.net
Subject: [WiX-users] Error 2623

A customer reported an entry in their Windows Event log which has the text:
"The installer has encountered an unexpected error installing this package. 
This may indicate a 
problem with this package. The error code is 2623. The arguments are: , ,"

As far as I can tell that's not a Windows Installer error code.  Does anyone 
know where it's from? 
The only reference to that error code I can find is a Network Management error 
code that means 
"Configuration record information has been corrupted."

Thanks,
Rob



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