The portions of log you show here shows that Windows Installer quite clearly thinks that the previous version is installed per-user. And this list often looses attachments, so you may need to share the log via some other location.
-----Original Message----- From: Lukasz Zalewski [mailto:lu...@eecs.qmul.ac.uk] Sent: Tuesday, August 03, 2010 12:57 PM To: wix-users@lists.sourceforge.net Subject: [WiX-users] msi upgrade problems per-user vs per-machine context failure Hi all, I'am trying to upgrade existing package through major upgrade. The upgrade is done through wpkg (wpkg.org) patching system and it runs using machine account. When i run the upgrade using Administrator account (interactively) all goes smoothly. However when the upgrade is applied through the patching system it goes wrong i.e. the following appears in the logs (which i believe is the cause of my problems): MSI (s) (78:4C) [20:14:06:466]: Determined that existing product (either this product or the product being upgraded with a patch) is installed per-user. and then MSI (s) (78:4C) [20:14:06:555]: FindRelatedProducts: current install is per-user. Related install for product '{A70E99ED-87C6-4142-88A7-8491459494A2}' is per-machine. Skipping... I have found various post regarding similar errors which conclude that cross-context installation is not possible. What i want to do is to force the install to be in per-machine context. I have added ALLUSERS=1 property to the wix file, tried running msiexec with /jm flag and event passed ALLUSERS=1 as a parameter to the installer. Still the installation is per-user and the ALLUSERS initially set to 1 is unset: MSI (s) (78:4C) [20:14:06:467]: PROPERTY CHANGE: Deleting ALLUSERS property. Its current value is '1'. I'm 100% sure that the previous version ({A70E99ED-87C6-4142-88A7-8491459494A2}) is installed per-machine. Initially i thought it was a problem with patching system, but i have tested upgrade process of other application and the update is correctly installed using per-machine mode. I have used orca to look at the various properties (of my two packages and the other application packages), and do not see anything massively out of ordinary. The installer script is also quite basic. I'm quite new to wix so any help would be much appreciated The wix version is 3.0 and machine that the package is being updated on is Windows7 x64. I have attached zipped log file from the failed upgrade. Many thanks Lukasz ------------------------------------------------------------------------------ The Palm PDK Hot Apps Program offers developers who use the Plug-In Development Kit to bring their C/C++ apps to Palm for a share of $1 Million in cash or HP Products. Visit us here for more details: http://p.sf.net/sfu/dev2dev-palm _______________________________________________ WiX-users mailing list WiX-users@lists.sourceforge.net https://lists.sourceforge.net/lists/listinfo/wix-users