The issues are typically: Debug vs Release builds with different CRT requirements in the manifest (debug not same as release).
People using merge modules, but not the policy merge modules that redirect old versions of the CRT up to the newer one. That means that sometimes you get inconsistent policies. The VCRedists always install policy assemblies to redirect users to the newer versions (last time I looked anyway). Misleading messages. MFC says it won't load, but maybe it's really the C Runtime that won't load, that MFC depends on. The #define_BIND_TO_CURRENT... macros can make things awkward if you have something like the ATL security fix on your system or other updates that are not included in the standard redist. Basically it doesn't matter what MFC/CRT files are on the system when there are policy files redirecting you. You'd have to look at your manifest, then see what MFC policy files are there that might redirect you, and the same for the CRT. Phil Wilson -----Original Message----- From: Tony Juricic [mailto:tjuri...@tradestation.com] Sent: Monday, May 24, 2010 11:36 AM To: General discussion for Windows Installer XML toolset. Subject: Re: [WiX-users] Do UFOs visit Install land? Hi Phil, Here are the missing context and details. The app is 32 bit. It was built with C++ redistributables version 9.0.30729.4148. Exactly the same vcredist_x86.exe, that was installed on a build machine before RTM build, is run on end user's machine, before the application-specific MSI install starts. Hundreds of hours of testing of this install was done on pristine OS installs, from 32-bit and 64-bit XP SP2 OS, to equivalent Vista, Windows 7 and Windows Server 2008 OS. Approximately 4000 users, using 7 OS versions, did run exactly the same setup executable without any problems. It is only about 2 dozen Windows 7 64-bit users that have either this exact, or a similar problem, with the end result that the main app can't find MFC DLL version 9.0.30729.4148 and reports it in Windows Application Event Log as a side-by-side error. Tony -----Original Message----- From: Wilson, Phil [mailto:phil.wil...@invensys.com] Sent: Monday, May 24, 2010 2:13 PM To: General discussion for Windows Installer XML toolset. Subject: Re: [WiX-users] Do UFOs visit Install land? The C++ runtimes are very specific about what they want. You didn't say what versions you're referring to, but there are people have installed VC++ 2008 redist thinking it will support their VC++ 2005 app (it won't), and, for example, if you have built with VC++ 2008 SP1 the RTM VC++ 2008 redist won't help. They're almost sde by side, just to confuse things more. The app is 32-bit, I assume, but apart from that the UFOs are just hiding the gory details ;=) Phil Wilson -----Original Message----- From: Tony Juricic [mailto:tjuri...@tradestation.com] Sent: Monday, May 24, 2010 7:39 AM To: wix-users@lists.sourceforge.net Subject: [WiX-users] Do UFOs visit Install land? The title reflects the strangeness of the problem that I am trying to solve. It is not WiX specific but in the broader install community there is higher chance that somebody may have had similar experience. It starts with user installing vcredist_x86.exe on his Windows 7 64-bit. He is sharing his desktop and I see vcredist_x86.exe UI. Installation is declared successful and ARP also shows C++ redistributables as installed. MSI log shows successful install listing CRT, MFC and other Dlls as copied to Windows\winsxs folder on user's machine. Yet, the application won't run because of side-by-side error involving missing MFC dll. Opening winsxs folder we see that supposedly installed libraries are nowhere to be found. Uninstalling and installing C++ redistributables several times didn't change the situation. TradeStation Group, Inc. is a publicly-traded holding company (NASDAQ GS: TRAD) of three operating subsidiaries, TradeStation Securities, Inc. (Member NYSE, FINRA, SIPC and NFA), TradeStation Technologies, Inc., a trading software and subscription company, and TradeStation Europe Limited, a United Kingdom, FSA-authorized introducing brokerage firm. None of these companies provides trading or investment advice, recommendations or endorsements of any kind. The information transmitted is intended only for the person or entity to which it is addressed and may contain confidential and/or privileged material. Any review, retransmission, dissemination or other use of, or taking of any action in reliance upon, this information by persons or entities other than the intended recipient is prohibited. If you received this in error, please contact the sender and delete the material from any computer. ------------------------------------------------------------------------------ _______________________________________________ WiX-users mailing list WiX-users@lists.sourceforge.net https://lists.sourceforge.net/lists/listinfo/wix-users *** Confidentiality Notice: This e-mail, including any associated or attached files, is intended solely for the individual or entity to which it is addressed. This e-mail is confidential and may well also be legally privileged. If you have received it in error, you are on notice of its status. Please notify the sender immediately by reply e-mail and then delete this message from your system. Please do not copy it or use it for any purposes, or disclose its contents to any other person. This email comes from a division of the Invensys Group, owned by Invensys plc, which is a company registered in England and Wales with its registered office at Portland House, Bressenden Place, London, SW1E 5BF (Registered number 166023). For a list of European legal entities within the Invensys Group, please go to http://www.invensys.com/legal/default.asp?top_nav_id=77&nav_id=80&prev_id=77. You may contact Invensys plc on +44 (0)20 7821 3848 or e-mail inet.hqhelpd...@invensys.com. This e-mail and any attachments thereto may be subject to the terms of any agreements between Invensys (and/or its subsidiaries and affiliates) and the recipient (and/or its subsidiaries and affiliates). TradeStation Group, Inc. is a publicly-traded holding company (NASDAQ GS: TRAD) of three operating subsidiaries, TradeStation Securities, Inc. (Member NYSE, FINRA, SIPC and NFA), TradeStation Technologies, Inc., a trading software and subscription company, and TradeStation Europe Limited, a United Kingdom, FSA-authorized introducing brokerage firm. None of these companies provides trading or investment advice, recommendations or endorsements of any kind. The information transmitted is intended only for the person or entity to which it is addressed and may contain confidential and/or privileged material. Any review, retransmission, dissemination or other use of, or taking of any action in reliance upon, this information by persons or entities other than the intended recipient is prohibited. If you received this in error, please contact the sender and delete the material from any computer. ------------------------------------------------------------------------------ _______________________________________________ WiX-users mailing list WiX-users@lists.sourceforge.net https://lists.sourceforge.net/lists/listinfo/wix-users *** Confidentiality Notice: This e-mail, including any associated or attached files, is intended solely for the individual or entity to which it is addressed. This e-mail is confidential and may well also be legally privileged. If you have received it in error, you are on notice of its status. Please notify the sender immediately by reply e-mail and then delete this message from your system. Please do not copy it or use it for any purposes, or disclose its contents to any other person. This email comes from a division of the Invensys Group, owned by Invensys plc, which is a company registered in England and Wales with its registered office at Portland House, Bressenden Place, London, SW1E 5BF (Registered number 166023). For a list of European legal entities within the Invensys Group, please go to http://www.invensys.com/legal/default.asp?top_nav_id=77&nav_id=80&prev_id=77. You may contact Invensys plc on +44 (0)20 7821 3848 or e-mail inet.hqhelpd...@invensys.com. This e-mail and any attachments thereto may be subject to the terms of any agreements between Invensys (and/or its subsidiaries and affiliates) and the recipient (and/or its subsidiaries and affiliates). ------------------------------------------------------------------------------ _______________________________________________ WiX-users mailing list WiX-users@lists.sourceforge.net https://lists.sourceforge.net/lists/listinfo/wix-users