Do the machine event logs shed any light? -----Original Message----- From: McKinnon Chris [mailto:cmckin...@atb.com] Sent: Tuesday, February 23, 2010 11:30 AM To: wix-users@lists.sourceforge.net Subject: [WiX-users] Problems starting a service
Hi, I have a bit of a mystery that I was hoping other WiX users could help solve. I have a WiX MSI installer built for an application that installs a web site and a Windows Service. The Windows Service runs under a domain account. We tested the installer locally and on our SIT and UAT servers a few weeks ago without any issues. Then when it came to installing the app on production, the service always failed to start. I think we eliminated the obvious causes. The service account isn't locked out and the password is correct. The service account has modify access to the folder that the service executable is in. And, the service account is given the "log in as service" right by the installer. Now, we did find a work-around. But I can't think of a good reason why it works. I added an option to the installer on whether to start the service or not. The work-around is: 1. Install the app with the service account but do not start the service. 2. Go the the "Services" control panel, change the service credentials to the person doing the install and start the service. If you try to start the service with the domain account, right after the install, it will fail to start. 3. Change the service credentials back to the domain account and start the service. It will then start successfully. When I went back to the SIT and UAT servers to find a cause for this issue, those servers seemed to have the same issue. My guess is that some policy has been pushed out to the servers that is causing the problem. Does anyone know of a setting or policy (that I haven't mentioned above) that would prevent a service from starting? Thanks, Chris McKinnon -- View this message in context: http://n2.nabble.com/Problems-starting-a-service-tp4621207p4621207.html Sent from the wix-users mailing list archive at Nabble.com. ---------------------------------------------------------------------------- -- Download Intel® Parallel Studio Eval Try the new software tools for yourself. Speed compiling, find bugs proactively, and fine-tune applications for parallel performance. See why Intel Parallel Studio got high marks during beta. http://p.sf.net/sfu/intel-sw-dev _______________________________________________ WiX-users mailing list WiX-users@lists.sourceforge.net https://lists.sourceforge.net/lists/listinfo/wix-users ------------------------------------------------------------------------------ Download Intel® Parallel Studio Eval Try the new software tools for yourself. Speed compiling, find bugs proactively, and fine-tune applications for parallel performance. See why Intel Parallel Studio got high marks during beta. http://p.sf.net/sfu/intel-sw-dev _______________________________________________ WiX-users mailing list WiX-users@lists.sourceforge.net https://lists.sourceforge.net/lists/listinfo/wix-users
