I have a major upgrade that appears to be uninstalling VMWare Tools:
(SERVER) MSI (s) (80:E0) [17:25:51:776]: Executing op:
ProductInfo(ProductKey={3B410500-1802-488E-9EF1-4B11992E0440},ProductName=VMware
Tools,PackageName=VMware
Tools.msi,Language=0,Version=50397186,Assignment=1,ObsoleteArg=0,ProductIcon=ARPPRODUCTICON.exe,PackageMediaPath=\,PackageCode={DAD8EF9D-4831-48D3-9C0F-5A72B64B400E},,,InstanceType=0,LUASetting=0,RemoteURTInstalls=0,ProductDeploymentFlags=3)
I started to look around because my system rebooted (because of another MSI
installer I wrote) and when it came back up I started to see dialogs telling me
that MSVCP71.DLL was missing! I looked through my log files and found the file
that contained:
(SERVER) MSI (s) (80:E0) [17:25:53:270]: Executing op:
FileRemove(,FileName=C:\Windows\system32\msvcp71.dll,,)
(SERVER) MSI (s) (80:E0) [17:25:53:271]: Note: 1: 1321 2:
C:\Windows\system32\msvcp71.dll
(SERVER) MSI (s) (80:E0) [17:25:53:271]: Verifying accessibility of file:
msvcp71.dll
When I searched further up in the file I noticed the ProductInfo line above. My
installer is failing so I believe the uninstallation of VMWare Tools is
occurring as a result of Rollback.
(UNKNOWN) === Logging stopped: 1/15/2010 17:25:51 ===
(POLICY) MSI (s) (80:E0) [17:25:51:620]: User policy value
'DisableRollback' is 0
(POLICY) MSI (s) (80:E0) [17:25:51:620]: Machine policy value
'DisableRollback' is 0
(SERVER) MSI (s) (80:E0) [17:25:51:620]: Incrementing counter to disable
shutdown. Counter after increment: 0
(SERVER) MSI (s) (80:E0) [17:25:51:622]: Note: 1: 1402 2:
HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Rollback\Scripts
3: 2
(SERVER) MSI (s) (80:E0) [17:25:51:774]: Executing op:
Header(Signature=1397708873,Version=400,Timestamp=983407761,LangId=0,Platform=0,ScriptType=2,ScriptMajorVersion=21,ScriptMinorVersion=4,ScriptAttributes=1)
(SERVER) MSI (s) (80:E0) [17:25:51:774]: Executing op:
DialogInfo(Type=0,Argument=0)
(SERVER) MSI (s) (80:E0) [17:25:51:774]: Executing op:
DialogInfo(Type=1,Argument=VMware Tools)
(SERVER) MSI (s) (80:E0) [17:25:51:774]: Executing op:
RollbackInfo(,RollbackAction=Rollback,RollbackDescription=Rolling back
action:,RollbackTemplate=[1],CleanupAction=RollbackCleanup,CleanupDescription=Removing
backup files,CleanupTemplate=File: [1])
(SERVER) MSI (s) (80:E0) [17:25:51:775]: Executing op:
ActionStart(Name=InstallFinalize,,)
(SERVER) MSI (s) (80:E0) [17:25:51:776]: Executing op:
RegOpenKey(Root=-2147483646,Key=Software\Microsoft\Windows\CurrentVersion\Installer\TempPackages,SecurityDescriptor=BinaryData,BinaryType=0,)
(SERVER) MSI (s) (80:E0) [17:25:51:776]: Executing op:
ProductInfo(ProductKey={3B410500-1802-488E-9EF1-4B11992E0440},ProductName=VMware
Tools,PackageName=VMware
Tools.msi,Language=0,Version=50397186,Assignment=1,ObsoleteArg=0,ProductIcon=ARPPRODUCTICON.exe,PackageMediaPath=\,PackageCode={DAD8EF9D-4831-48D3-9C0F-5A72B64B400E},,,InstanceType=0,LUASetting=0,RemoteURTInstalls=0,ProductDeploymentFlags=3)
I am completely perplexed as to how this is happening. Any ideas at what I
should look for?
Edwin G. Castro
Software Developer - Staff
Electronic Banking Services
Fiserv
Office: 503-746-0643
Fax: 503-617-0291
www.fiserv.com<http://www.fiserv.com/>
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