What does the log show for the ActionState of the component to which the
service is associated?
Ben Reichelt <[EMAIL PROTECTED]> wrote:
I solved the problem, an earlier version of the application had been
installed using the msi packages, and then manually deleted without actually
uninstalling it. Uninstalling these older msi's fixed my windows service
issues.
Thanks for your help Bob
On Nov 13, 2007 12:43 PM, Ben Reichelt <[EMAIL PROTECTED]> wrote:
I ran the verbose log. The only difference that I noticed between the
working and nonworking machines was that on the working machine, the files to
be removed had an "Action: Absent" whereas on the nonworking machine, the files
to be removed had an "Action: HKCRFileAbsent"
Here is the output near the DeleteServices action, everything appears to be
correct, and the output is same on both machines:
MSI (s) (F0:2C) [12:13:27:910]: Using cached product context: User non-assigned
for product: 28ABAB2CA4D6CE540B601F2F62FF1D6F
Action start 12:13:27: UnpublishFeatures.
MSI (s) (F0:2C) [12:13:27:910]: Doing action: StopServices
MSI (s) (F0:2C) [12:13:27:910]: Note: 1: 2205 2: 3: ActionText
Action ended 12:13:27: UnpublishFeatures. Return value 1.
Action start 12:13:27: StopServices.
MSI (s) (F0:2C) [12:13:27:910]: Doing action: DeleteServices
MSI (s) (F0:2C) [12:13:27:910]: Note: 1: 2205 2: 3: ActionText
Action ended 12:13:27: StopServices. Return value 1.
Action start 12:13:27: DeleteServices.
MSI (s) (F0:2C) [12:13:27:926]: Doing action: RemoveRegistryValues
MSI (s) (F0:2C) [12:13:27:926]: Note: 1: 2205 2: 3: ActionText
Action ended 12:13:27: DeleteServices. Return value 1.
Action start 12:13:27: RemoveRegistryValues.
MSI (s) (F0:2C) [12:13:27:926]: Doing action: RemoveFiles
MSI (s) (F0:2C) [12:13:27:926]: Note: 1: 2205 2: 3: ActionText
Action ended 12:13:27: RemoveRegistryValues. Return value 1.
MSI (s) (F0:2C) [12:13:27:926]: Note: 1: 2205 2: 3: RemoveFile
Action start 12:13:27: RemoveFiles.
MSI (s) (F0:2C) [12:13:27:926]: Note: 1: 2205 2: 3: RemoveFile
MSI (s) (F0:2C) [12:13:27:926]: Doing action: InstallFiles
MSI (s) (F0:2C) [12:13:27:926]: Note: 1: 2205 2: 3: ActionText
Action ended 12:13:27: RemoveFiles. Return value 0.
On Nov 13, 2007 10:35 AM, Bob Arnson < [EMAIL PROTECTED]> wrote:
Ben Reichelt wrote:
> The msi package installs and uninstalls correctly on my dev machine
> (WinXP) and another dev server (Win2k3). There are two servers that
> the msi fails to uninstall correctly. The files are all deleted, but
> the windows service is not removed.
Start with a verbose uninstall log. Check around InstallValidate to make
sure MSI is deciding to remove the appropriate components, then check
the detailed logging for the DeleteServices action.
--
sig://boB
http://joyofsetup.com/
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