Wow! What in the world kind of logic is that! Very good to know.
Dave -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Rob Hamflett Sent: Friday, June 16, 2006 4:10 AM To: wix-users@lists.sourceforge.net Subject: Re: [WiX-users] Product clashes After a lot of testing and talking to ATI, it seems the problem is that the ATI uninstaller is indiscriminately removing any product with the uppercase letters 'ATI' in it's name. Does this sound like the cause of your past problem? Rob Francis Kam wrote: > I don't have the answer, but I can say that I have seen behavior in the > past which led me to the same conclusions. I can't remember when it > was, but I do remember it was with ATI drivers. > > -Francis > > > > > On 5/26/06, *Rob Hamflett* <[EMAIL PROTECTED] <mailto:[EMAIL PROTECTED]>> > wrote: > > This isn't WiX related, but I hope you don't mind me posting > this. I find that the level of > expertise in this newsgroup/list is generally higher than the other > MSI newsgroups I read, and I'm > in disbelief at what's happening. > > I've got a rather weird problem, and I'm just trying to think > through possible causes. My problem > is that when you uninstall the ATI drivers (which you need to do > during an upgrade) two of my > products get uninstalled. I have suspicions about a third, but > haven't tested for that yet. It's > really strange. If you remove the ATI drivers from Add/Remove > Programs, our products are removed > when it's finished. There is also a program of theirs that you can > download and run to uninstall > all the ATI software. When you run this executable it asks you the > normal 'are you sure?' question, > and when you click OK you get a progress only dialog with the title > "Uninstalling <my-product>" > before it opens their maintenance dialog. > > This happens across different product versions and different > products with different package, > product and upgrade codes , and different versions numbers. I can > only assume that there is a > component GUID clash, and that their software is looking for the > product that contains that GUID and > is uninstalling it. I know it sounds highly unlikely (I'm not even > sure it's possible) but a GUID > clash is the only thing I can think of. The ATI installers appear > to use InstallShield and there's > no useful information about them under their key in the Uninstall > section of the registry. The > remove command is a call to an entry point in a DLL and there's no > product code given either. > > Does anyone have any idea what could be going on before I have to > make an international phone call > to try and get hold of their setup developer? > > Rob > > > > ------------------------------------------------------- > All the advantages of Linux Managed Hosting--Without the Cost and Risk! > Fully trained technicians. The highest number of Red Hat > certifications in > the hosting industry. Fanatical Support. Click to learn more > http://sel.as-us.falkag.net/sel?cmd=lnk&kid=107521&bid=248729&dat=121642 > <http://sel.as-us.falkag.net/sel?cmd=lnk&kid=107521&bid=248729&dat=121642> > _______________________________________________ > WiX-users mailing list > WiX-users@lists.sourceforge.net <mailto:WiX-users@lists.sourceforge.net> > https://lists.sourceforge.net/lists/listinfo/wix-users > > _______________________________________________ WiX-users mailing list WiX-users@lists.sourceforge.net https://lists.sourceforge.net/lists/listinfo/wix-users _______________________________________________ WiX-users mailing list WiX-users@lists.sourceforge.net https://lists.sourceforge.net/lists/listinfo/wix-users
