thank you.  This solved that.

I created www-data as root and forgot to give permission to www-data.



On Sep 3, 11:46 am, mdipierro <mdipie...@cs.depaul.edu> wrote:
> If the ticket is "unrecoverable" it means web2py started (was
> readable) but was not able to write on the filesystem. So the ticket
> was not storead anywhere.
> Make sure the user who runs web2py has permission to write into the
> web2py/applications" folder. If you run as www-data
>
> cd web2py
> chown -R www-data:www-data applications
>
> Massimo
>
> On Sep 3, 11:43 am, VP <vtp2...@gmail.com> wrote:
>
> > followed the instructions to install it on a ubuntu (10.04) server.
>
> > AFter installation, I opened up the link to: welcome/default/index
>
> > this is the error:
>
> > Internal error
> > Ticket issued: unrecoverable
>
> > ==
>
> > I couldn't view the ticket on the browser and I have no idea where
> > that ticket is on the server.
>
> > Any idea?
>
> > Thanks,

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