If the ticket is "unrecoverable" it means web2py started (was readable) but was not able to write on the filesystem. So the ticket was not storead anywhere. Make sure the user who runs web2py has permission to write into the web2py/applications" folder. If you run as www-data
cd web2py chown -R www-data:www-data applications Massimo On Sep 3, 11:43 am, VP <vtp2...@gmail.com> wrote: > followed the instructions to install it on a ubuntu (10.04) server. > > AFter installation, I opened up the link to: welcome/default/index > > this is the error: > > Internal error > Ticket issued: unrecoverable > > == > > I couldn't view the ticket on the browser and I have no idea where > that ticket is on the server. > > Any idea? > > Thanks,
