seems to me that the ideal solution would be to allow an email field in 
auth_user to contain something other than email (for example, a phone 
number). but besides that I am not sure how to relax this requirement on 
the email field in auth_user, this solution seems to be politically 
incorrect, as this field is really expected to be an email (i.e. in a way 
how auth functions?) - 
so I am wondering what's the best way to make the thing to alternate 
between an email and a phone number for users as a unique account 
identifier...
greatly appreciate ideas... hope there is a simple and easy way to achieve 
this... 

On Tuesday, June 11, 2019 at 2:37:23 PM UTC-4, Vlad wrote:
>
> Trying to figure out how to manage the following: 
>
> some users will manage themselves. this means that they have email and 
> they log into the system and do whatever they want. 
>
> other users don't use email (and generally aren't online altogether). so I 
> want an admin to manage them, i.e. they would call in or walk in and the 
> admin would do whatever needs to be done for them.
>
> the challenge is the email field. I don't want an admin to create a unique 
> email account for each user (simply because in real life they don't use 
> email and have no email account - though those always have a phone number 
> instead of email, if that helps), so an admin should be able to create a 
> customer who would never login by himself, but the admin would manage 
> what's going on in their account on their behalf. 
> What's the best way to handle it? 
>
>
>

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