What is this supposed to do?

{{=XML('%(key)s')}}

Are you sure you are not looking for:

<a href="{{=URL('default','user', args=('reset_password',key), scheme=True, 
host=True)}}"> Go to password reset</a>

Is key a variable?
Anyway, I am not sure your problem comes from this code.

On Wednesday, 2 October 2013 08:14:17 UTC-5, lesssugar wrote:
>
> Sorry, Massimo, but I really don't get it. Is the slash causing the 
> problem? I use '[controller_name]/[view_name.html]' to render other emails 
> and it's all ok.
>
> I even tried to do it this way in the mailing view:
>
> <a href="{{=URL('default','user', args='reset_password', scheme=True, 
> host=True)}}/{{=XML('%(key)s')}}"> Go to password reset</a>
>
> - and nothing, still the same error. I would be grateful for another hint, 
> if there is one.
>
>
> On Tuesday, October 1, 2013 10:31:23 PM UTC+2, Massimo Di Pierro wrote:
>>
>> You probably have same strange character in 'mailing/pass_reset.html'
>>
>> On Tuesday, 1 October 2013 13:26:46 UTC-5, lesssugar wrote:
>>>
>>> I'm trying to send a custom email template to user when they perform 
>>> password reset:
>>>
>>> *db.py:*
>>>
>>> auth.messages.reset_password = response.render(
>>>     'mailing/pass_reset.html',
>>>     dict(subject="Password reset",
>>>         link=URL('default','user', args='reset_password')))
>>>
>>> and in *mailing/pass_reset.html*:
>>>
>>> ...
>>> <a href="{{=URL('default','user', args=['reset_password'], scheme=True, 
>>> host=True) + '/%(key)s'}}"> Go to password reset</a>
>>> ...
>>>
>>> and everytime I'm testing, I get this:
>>>
>>>  File "/home/username/www/web2py/gluon/tools.py", line 2739, in 
>>> email_reset_password
>>>     dict(key=reset_password_key, link=link)):
>>> ValueError: unsupported format character '"' (0x22) at index 411
>>>
>>>
>>> Any ideas what might be wrong?
>>>
>>>

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