Yeah, I posted to nanog, but didn't receive a response. I'll try the email address you sent.
Thanks... Jim On Thu, Mar 7, 2024 at 1:25 PM Ross Tajvar <[email protected]> wrote: > You could try emailing [email protected] or asking on NANOG. > > On Thu, Mar 7, 2024, 12:16 PM Jim Rodgers via VoiceOps < > [email protected]> wrote: > >> Beginning early yesterday, we're seeing dropped voice rtp traffic to some >> of our business customers in the Los Angeles metro area on Frontier Comm >> broadband fiber. The voice udp stream is leaving our data center and never >> making it to the Frontier fiber customer. It's not all of our customers, >> only random ones. We've sniffed the traffic on our side and see the voice >> rtp stream leave our data center but then sniffing on our customer's side >> the traffic never arrives (multiple Frontier fiber customers with this >> issue, not just one). >> >> Switching the customer over to an alternate Internet connection resolves >> the issue. >> >> Frontier frontline customer support doesn’t get it and they just want to >> roll a tech out for an issue that’s deeper inside their network. >> >> We have packet captures of both sides (our DC and your customer) showing >> the voice rtp stream leaving our DC and never showing up at the fiber >> customer. >> >> This doesn’t seem to be affecting every fiber customer in the Frontier >> footprint, it just seems to be random customers. >> >> Anyone else experiencing this issue? Any thoughts on who to contact on >> the Frontier side to get it resolved and/or get some eyes on it? >> >> Thanks for the help. >> >> Jim >> _______________________________________________ >> VoiceOps mailing list >> [email protected] >> https://puck.nether.net/mailman/listinfo/voiceops >> >
_______________________________________________ VoiceOps mailing list [email protected] https://puck.nether.net/mailman/listinfo/voiceops
