Are you able/willing to share the solution you ultimately picked?

-- Nathan

-----Original Message-----
From: VoiceOps [mailto:[email protected]] On Behalf Of Alex 
Balashov via VoiceOps
Sent: Thursday, September 7, 2023 7:00 PM
To: Carlos Alvarez
Cc: VoiceOps
Subject: Re: [VoiceOps] A2P-aaS

No on voice calls. Third-party over-the-top app has already been suggested, 
e.g. Pushover, and there's also Pagerduty an others. 

There are non-SMS solutions, for sure, but someone offered me a compelling SMS 
solution off-list and that's easiest for me to roll with right now. 

Thank you to all who responded!

> On Sep 7, 2023, at 6:00 PM, Carlos Alvarez via VoiceOps 
> <[email protected]> wrote:
> 
> Petition the FCC for a change (or whoever is making up these requirements 
> seemingly randomly).
> 
> As far as bypassing the notification wall, this is going to amuse you, but 
> you know, you could just….make the system call you.  LOL.  Or find an app 
> that does notifications with the “deliver urgently” mode, which certainly 
> works.  I know because I have a necessary app that won’t let you disable 
> them, so to prevent being woken up by a meaningless alarm I have to 
> force-kill it every night.
> 
> 
> On Sep 7, 2023 at 1:31:16 PM, Alex Balashov via VoiceOps 
> <[email protected]> wrote:
>> I have a purely internal portal application that is used to send SMS 
>> notifications about customer monitoring incidents and emergencies about... 
>> twice a month. Maybe 5-10 messages per month total, across several 
>> associates combined. It's all done through Twilio's SMS API.
>> 
>> There is not enough Prozac, pot, liquor, etc. in the world that's going to 
>> make me log into Twilio's portal and do their campaign enrollment. For these 
>> negligible volumes of purely internal notification traffic, a pure cost 
>> centre, not customer-facing anything, etc., I just don't care, and you won't 
>> make me care.
>> 
>> However, these notifications are fairly essential because they allow me to 
>> pierce the iOS "Do Not Disturb" wall on our phones and get them even at 3 
>> AM. There's no decent over-the-top alternative I can see; I have to enable 
>> notifications for an over-the-top messaging application as a whole, the last 
>> thing I want to do.
>> 
>> So, there's a business opportunity here for an SMS provider who 1) offers a 
>> relatively straightforward REST API to send SMS and 2) will take care of the 
>> A2P campaign garbage aspect.
>> 
>> I'd love if someone took that up.
>> 
>> -- Alex
>> 
>> -- 
>> Alex Balashov
>> Principal Consultant
>> Evariste Systems LLC
>> Web: https://evaristesys.com
>> Tel: +1-706-510-6800
>> 
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-- 
Alex Balashov
Principal Consultant
Evariste Systems LLC
Web: https://evaristesys.com
Tel: +1-706-510-6800

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