--- Please take a moment to review our business rules posted in our portal in the Documents section. [Redacted] is not blocking any LSRs.
It is written in our business rules that LSRs have a 7 day grace period to allow carriers to activate within 7 days of their FOC date, reschedule, snapback numbers or cancel their order without service impact to the customer. A PON is active from the time it is submitted until the end of the 7th day post FOC. During this time we don’t support multiple PON submission. I hope that this helps to clarify our business rules and processes. --- I appreciate their grace period, but not accepting my otherwise valid LSR because another order is still in the grace period is effectively blocking my request. ----- Mike Hammett Intelligent Computing Solutions http://www.ics-il.com Midwest Internet Exchange http://www.midwest-ix.com ----- Original Message ----- From: Mike Hammett <[email protected]> To: VoiceOps <[email protected]> Sent: Mon, 21 Sep 2020 17:02:52 -0500 (CDT) Subject: [VoiceOps] Porting Cooling Off Period Is it normal for carriers to have a cooling off period where they don't accept further port requests for an account until x days after the last porting activity completes? ----- Mike Hammett Intelligent Computing Solutions http://www.ics-il.com Midwest Internet Exchange http://www.midwest-ix.com _______________________________________________ VoiceOps mailing list [email protected] https://puck.nether.net/mailman/listinfo/voiceops
