We use VNC in a helpdesk environment. We support hundreds of servers and thousands of workstations for our customers using VNC and the phone as the first stop. We can solve most things that way. If you've got any specific questions, bounce 'em off me and I'll see what I can tell you.
Rich -----Original Message----- From: Mcfadden, Kenneth [mailto:[EMAIL PROTECTED]] Sent: 20 May 2002 18:57 To: '[EMAIL PROTECTED]' Subject: VNC in a customer support roll Hi, I'm new to list sevr and have looked through the FAQ's, I didn't see the topic I was wondering about. I would like to ask who if any is using VNC in a help desk environment, I want to further the support I could give to my clients. Our network is run on a Novell server and running Win 95\98\2000 work stations. Has anyone out there went through this process, if what where the ramifications? Kenneth M. --------------------------------------------------------------------- To unsubscribe, mail [EMAIL PROTECTED] with the line: 'unsubscribe vnc-list' in the message BODY See also: http://www.uk.research.att.com/vnc/intouch.html --------------------------------------------------------------------- Confidentiality Notice: This message and its contents are confidential and may be legally privileged. The contents are solely for the attention of the recipient(s) named above and unauthorised disclosure, copying or distribution is forbidden. --------------------------------------------------------------------- To unsubscribe, mail [EMAIL PROTECTED] with the line: 'unsubscribe vnc-list' in the message BODY See also: http://www.uk.research.att.com/vnc/intouch.html ---------------------------------------------------------------------
