It seems that I am not alone in my plight from a couple of months ago, as I have received a few more messages from various people asking if this got resolved. So here goes. VNC has two password types. 1. The Default Password which is controlled from: (Global) "Start Menu -> VNC -> Administrative Tools -> Show Default Settings" 2. The Current User Password which is controlled from: (Per User) "Start Menu -> VNC -> Show User Settings" When the Windows 2000 "Login Screen" is up it uses the "Default Password". When a User is logged into the machine, it uses the Current User Password. I have not done any large scale testing on this, as we only have 1 machine running Windows 2000 with VNC. What I can tell you is, it "caches" the password for the duration of the session, so for instance. Here is how I got myself into trouble. I logged on as "Administrator". I installed VNC, I installed the Service, I started the Service manually. It asked me for a password (I did not pay attention at this point) I typed in a password... Then from a remote workstation I did a VNC connect with that same password and it worked fine... I then remotely logged out, and then logged in as a normal user account, and that worked fine... when I was done I logged out back to the login screen, and closed my VNC connection... OPPSS!! I can not reconnect... why? Because when I set the password for "Administrator" I set a "Current User" password... I never ran the "Show Default Settings" icon, and therefore never set the default password. At this point there was no way for me to reconnect via VNC... I had to go back to the machine, login as "Administrator", and set the default password, by using the "Show Default Settings" icon. Now I have not done any more troubleshooting than this, but I would surmise, that if new accounts are created on the Windows 2000 machine, that they would "inherit" the password that is set for the Default User, and therefore any new accounts on the machine would have the same default password. Additionally, I'm not sure what the point of this is, unless it is a start at trying to create a password system per user... but as I said before the VNC connection is cached until it drops... Meaning, if I VNC connect with the "Default Password" I can logon as any Windows 2000 account that I know the password for... Even if the account that I log-onto has a different VNC connection password... OK... enough verbosity... I hope this helps others that are just starting out with Windows 2000 machines. Enjoy. Michael Miyabara-McCaskey Senior Systems Admin HubStorm Corporation 914 North Rengstorff Avenue Mountain View, CA 94043 Phone 650.641.8351 FAX 650.404.1176 email: [EMAIL PROTECTED] -----Original Message----- From: Dries Feys [mailto:[EMAIL PROTECTED]] Sent: Thursday, January 18, 2001 1:23 AM To: [EMAIL PROTECTED] Subject: RE: VNC Win 2000 Server as service fails when logon screen is present ? Try to set the default password. Dries Feys -- Software Engineer TVH forklift parts -- Thermote & Vanhalst NV Driemasten 120-126 -- B-8560 Gullegem-Belgium E-mail: [EMAIL PROTECTED] -- URL: http://www.tvh.be Tel: +32 (0)56 434745 -- Fax: +32 (0)56 434488 -----Oorspronkelijk bericht----- Van: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]]Namens Michael Miyabara-McCaskey Verzonden: woensdag 17 januari 2001 22:26 Aan: '[EMAIL PROTECTED]' CC: '[EMAIL PROTECTED]' Onderwerp: VNC Win 2000 Server as service fails when logon screen is present ? Hello James, I have been reading over the long discussion that went on a few months ago about how Win 2000 Advanced Server seems to behave differently than the version of Win2000 that you had tested with. We are using the WIN-VNC 3.3.3r7 on a variety of NT4 boxes without any problems (running as a service), however... Our one lonely Windows 2000 Server (not Advanced), the service refuses to work at the logon screen... the service answers... but... When I try to connect I get a password failed message. However, if I physically log the machine in past the logon screen, the password suddendly works, and everything works. Now if I during my VNC session, log-out and then log-in as a different user, still everything works fine. But if I log-out and am therefore sitting at the "Press CRTL-ALT-DEL" to logon screen... And kill the VNC connection... well... then I need to walk back to the server and physically log it in again, before VNC will authenticate my password... It seems to me that something is preventing the password from being properly authenticated. As I mentioned I do get a request for entering the VNC password... Any ideas? Work arounds, etc? Relevant information: Microsoft Windows 2000 Server, Serivce Pack 1, all current Critical Updates via windowsupdate.microsoft.com. Michael Miyabara-McCaskey Senior Systems Admin HubStorm Corporation 914 North Rengstorff Avenue Mountain View, CA 94043 Phone 650.641.8351 FAX 650.404.1176 email: [EMAIL PROTECTED] --------------------------------------------------------------------- To unsubscribe, send a message with the line: unsubscribe vnc-list to [EMAIL PROTECTED] See also: http://www.uk.research.att.com/vnc/intouch.html --------------------------------------------------------------------- ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. 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