I haven't bothered to look into it but the vnc-list mail format confuses MS
outlook. It doesn't see the original sender unless you jump through some
special hoops. The result is that is very hard for an Outlook user (at least
the flavor used at my site) to reply directly to the sender instead of to
the list. Since Outlook makes it nearly impossible to see the raw message it
is a little hard to debug which is why I haven't persued it.
Here are the symptoms:
In outlook open a normal vnc-list message. You see the FROM: address as the
sender and the TO: address as vnc-list. So far so good. Then hit the reply
or reply-to buttons. In both cases the original sender is not anywhere to be
seen.
This is the dance I go through to reply directly to the original sender.
1) Open the message
2) Single click on the senders name and address.
3) ^C to copy the message to clipboard.
4) hit reply button (or new for that matter.)
5) Paste the email address into the appropriate field.
It is not intuitively obvious that the name can be selected and copied
(steps 2 and 3) because outlook doesn't show any of the normal visual clues
associated with clickable text. I'm sure many people never figure out this
sequence. Besides I think it is impossible to select the sender name without
opening the mail in a seperate window. Many people use the view pane in
outlook. The sender doesn't seem to be selectable there no matter what you
do.
To confuse things this is not normal behavior with Outlook mailing list
traffic. On other lists I get the expected fields set automatically with
"reply to all". Something that the vnc-list is doing to the header is
different and is partially confusing Outlook.
I suspect that if the list header was modified to be more Outlook friendly
the traffic on the list with reduce a little. On the other hand that would
probably break everyone elses procmail setup :-(.
> -----Original Message-----
> From: Simon Biber [mailto:[EMAIL PROTECTED]]
> Sent: Tuesday, January 02, 2001 2:16 PM
> To: [EMAIL PROTECTED]
> Subject: Re: Noise on the vnc-list : suggestion
>
>
> Yes it does. On your message below, the from is
> From: "Steve Bostedor" <[EMAIL PROTECTED]>
>
> Simon.
>
> ----- Original Message -----
> From: "Steve Bostedor" <[EMAIL PROTECTED]>
> To: <[EMAIL PROTECTED]>
> Sent: Wednesday, January 03, 2001 1:30 AM
> Subject: RE: Noise on the vnc-list : suggestion
>
>
> > Because this list does not include the senders email
> address in the from
> > field.
> >
> > -----Original Message-----
> > From: [EMAIL PROTECTED]
> > [mailto:[EMAIL PROTECTED]]On Behalf Of
> Carlyle Sutphen
> > Sent: Tuesday, January 02, 2001 9:13 AM
> > To: [EMAIL PROTECTED]
> > Subject: Re: Noise on the vnc-list : suggestion
> >
> >
> > Surely you have a "reply to all" option? Use that, delete
> the list's
> address
> > and copy the sender's address to the primary recipient
> field. Why is that
> a
> > huge pain?
> >
> > And I find that feature very convneient, that replies
> default to the list.
> > Even when I write a new messgae, I generally reply to an
> old mail and
> change
> > the subject to suit my message.
> >
> >
> >
> > Date: 22.12.2000 18:02
> > To: [EMAIL PROTECTED]
> >
> >
> >
> >
> > Reply to: [EMAIL PROTECTED]
> >
> > Subject: Re: Noise on the vnc-list : suggestion
> > Message text:
> >
> >
> > Jean-Marie Theis wrote:
> > >
> > > Maybe I have a small simple suggestion concerning the
> way we handle
> > > technical questions :
> > > Once a question is launched , the rule could be to
> respond privately
> > > to the person who has a problem until he has solved it.
> >
> > This is a good idea, but it is very inconvenient due to
> > the (IMO) evil Reply-To header inserted into all vnc-list
> > messages, that forces all replies to go to the list. If
> > you have something to say that is not of general interest
> > or relevance, it is a huge pain to send it only to the
> > author of the message.
> >
> > -- Joe Knapka
> >
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> >
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