A class A 10 network is a private network address not routeable. In this case, the 'router' is actually on the internet provider's side. As a test, have them go to a web site such as ipchicken.com which will tell them the IP address that it's being seen in the world. It will not be a 10.xxx address for sure.
Their powerline connection is probably using routers on the head end. If they are doing a one to one connection translation (NAT), and provided they allow incoming services (very well could be that they don't), then you could try hitting the external IP address (get it via ipchicken for example). Just make sure you open up ports 5800 and 5900 via XP firewall. Matt Healy wrote: > Hello, > I'm trying to get a realvnc connection to work (help out out of state > parents) > > They have no router, just a hub. their internal network format 10.0.0.1 > > heres the ipconfig output > > no connection specific > ip address: 10.39.69.3 > subnet mask: 255.255.255.0 > default gate: 10.39.69.1 > > I can get his external ip no problem, and I've tried disabling his firewall, > etc, but the connection cannot be established. > > i'm wondering if I need to change his 10.0.0.0 format to 192.68. etc.., > because my local format is the 192.68 style format - if this is the case how > do I go about doing that? Disable DHCP and manually enter it? > > his internet company is telling me his modem has no internal router, or a > way to connect to it to configure ports, so they just "opened" them > all...they have this new internet connection that goes through the > powerlines, current.net > > Thanks! > > Matt Healy > > _______________________________________________ > VNC-List mailing list > VNC-List@realvnc.com > To remove yourself from the list visit: > http://www.realvnc.com/mailman/listinfo/vnc-list > -- 0(((=((===000(((=========================================== [demime 1.01d removed an attachment of type text/x-vcard which had a name of stella.vcf] _______________________________________________ VNC-List mailing list VNC-List@realvnc.com To remove yourself from the list visit: http://www.realvnc.com/mailman/listinfo/vnc-list
