yes that is likely the culprit
a mismatched MTU will cause drops and black screens and pauses
data packet sent fragmentation issue
transaction never completes
steve
I wondered about that when I saw this:
http://support.microsoft.com/default.aspx?scid=kb;en-us;826159&Product=winxp
<http://support.microsoft.com/default.aspx?scid=kb;en-us;826159&Product=winxp>
Is that what you're referring to? If so I suppose it would require that
we lay hands on every workstation in the organization all every location.
> Date: Thu, 28 Feb 2008 01:13:44 -0400
> From: [EMAIL PROTECTED]
> To: [EMAIL PROTECTED]
> CC: vnc-list@realvnc.com
> Subject: Re: Dropped Connections
>
> it is a per station setting that needs to be adjusted
>
>
> Trace Carpenter wrote:
> > Thanks for the reply. Unfortunately Sonicwall doesn't have an option
> > to adjust the VPN MTU. The option is to enable Fragmented Packet
> > Handling. It has always been enabled and the "Ignore Don't Fragment
> > Bit" option is also checked.
> >
> >
> > > Date: Wed, 27 Feb 2008 19:07:54 -0400
> > > From: [EMAIL PROTECTED]
> > > To: [EMAIL PROTECTED]; vnc-list@realvnc.com
> > > Subject: Re: Dropped Connections
> > >
> > > I have seen this due to non matching MTU settings
> > >
> > >
> > > Trace Carpenter wrote:
> > > > For years I've been battling a problem that no one seems to be
> > able to solve.
> > > >
> > > > When using RealVNC we commonly encounter a dropped connection with
> > the error
> > > > message "Connection reset by peer (10054)." When testing with
> > TightVNC the
> > > > error still occurs, but he message displayed by that program is
> > "Error waiting
> > > > for server message."
> > > >
> > > > According to much of what has been written by James Weatherall,
> > the problem is
> > > > usually attributed to a lack of bandwidth and it is suggested that
> > a rate
> > > > limit on mouse pointers be inacted. In our case, we commonly see
> > it when going
> > > > across a 100Mbps LAN at all three of our locations and when
> > transversing a VPN
> > > > tunnel between the LANS. The VPN tunnel is a dedicated tunnel
> > running between
> > > > Sonicwall TZ170s and the pipe between the locations are T-1 so
> > bandwidth seems
> > > > to be an unlikely culprit.
> > > >
> > > > In a testing situation I have often left VNC sessions open for >24
> > Hours which
> > > > have been stable when no one is using either computer. The problem
> > seems to
> > > > occur most often when you have a session going between your
> > workstation and a
> > > > remote server, AND you are working on other things at the same
> > time. For
> > > > example, while working on the remote machine you open another
> > window on your
> > > > local machine to enter some data and then go back to the remote
> > machine
> > > > window. It is at that time you will see the failure.
> > > >
> > > > All machines are current class machines running at least 1.5 Gigs
> > of memory
> > > > and Windows XP Professional.
> > > >
> > > > There seem to be a few other threads with this exact same problem
> > that have
> > > > been tested in the same manner and have gotten the same error
> > messages from
> > > > the different VNC flavors, but I have yet to find a response to
> > their request.
> > > > Hopefully I've included enough details to help resolve this.
> > > >
> > > > Any insight would be greatly appreciated.
> > > > _________________________________________________________________
> > > > Need to know the score, the latest news, or you need your
> > Hotmail.-get your
> > > > "fix".
> > > > http://www.msnmobilefix.com/Default.aspx
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> > > >
> > > >
> >
> >
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