please CC to VNC tech

There is a user in office that has VNC v3.3 installed on there
workstation. What do I need to do to completely uninstall the this
software.



Sincerely,


William Au
[EMAIL PROTECTED]

-----Original Message-----
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On
Behalf Of steve menard
Sent: Wednesday, February 27, 2008 3:08 PM
To: Trace Carpenter; vnc-list@realvnc.com
Subject: Re: Dropped Connections

I have seen this due to non matching MTU settings


Trace Carpenter wrote:
> For years I've been battling a problem that no one seems to be able to
solve.
>
> When using RealVNC we commonly encounter a dropped connection with the

> error message "Connection reset by peer (10054)."  When testing with
> TightVNC the error still occurs, but he message displayed by that
> program is "Error waiting for server message."
>
> According to much of what has been written by James Weatherall, the
> problem is usually attributed to a lack of bandwidth and it is
> suggested that a rate limit on mouse pointers be inacted. In our case,

> we commonly see it when going across a 100Mbps LAN at all three of our

> locations and when transversing a VPN tunnel between the LANS.  The
> VPN tunnel is a dedicated tunnel running between Sonicwall TZ170s and
> the pipe between the locations are T-1 so bandwidth seems to be an
unlikely culprit.
>
> In a testing situation I have often left VNC sessions open for >24
> Hours which have been stable when no one is using either computer.
> The problem seems to occur most often when you have a session going
> between your workstation and a remote server, AND you are working on
> other things at the same time.  For example, while working on the
> remote machine you open another window on your local machine to enter
> some data and then go back to the remote machine window.  It is at
that time you will see the failure.
>
> All machines are current class machines running at least 1.5 Gigs of
> memory and Windows XP Professional.
>
> There seem to be a few other threads with this exact same problem that

> have been tested in the same manner and have gotten the same error
> messages from the different VNC flavors, but I have yet to find a
response to their request.
> Hopefully I've included enough details to help resolve this.
>
> Any insight would be greatly appreciated.
> _________________________________________________________________
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> your "fix".
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