Lim,

When the machine first comes up, try waiting a five minutes or so before
connecting.  Windows quite often gets into a strange state where it takes a
very long time to start services when booting.

Regards,

Wez @ RealVNC Ltd.
 

> -----Original Message-----
> From: [EMAIL PROTECTED] 
> [mailto:[EMAIL PROTECTED] On Behalf Of Lim, Ying
> Sent: 24 January 2007 18:29
> To: Seak, Teng-Fong; vnc-list@realvnc.com
> Subject: RE: Help
> 
> It is in the SERVICE mode all right.  I can sign on through 
> VNC if I have signed in before and just have the PC locked 
> but can't do so if it is just rebooted.
> 
> 
> -----Original Message-----
> From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]
> Behalf Of Seak, Teng-Fong
> Sent: Tuesday, January 23, 2007 5:26 AM
> To: vnc-list@realvnc.com
> Subject: Re: Help
> 
> 
>     Do you mean that when the remote PC (ie the PC in which you've
> installed VNC Server) has an open session (even though it's 
> locked), you
> can access it through VNC?
> 
>     If that's the case, that means your VNC isn't in SERVICE 
> mode.  You
> should read this:
> http://www.realvnc.com/products/free/4.1/winvnc.html#ServiceMode
> 
> Lim, Ying wrote:
> > Hello,
> >
> > I don't know if anyone has encountered the following error 
> when dealing with Windows 2000, Service Pack 4 PC.  For my 
> case, I am only prompted if I try to access my work PC, which 
> happens after it is rebooted, remotely through Real VNC 
> Viewer v4.1.1.  But I have no problem to access my work PC 
> through VNC Viewer if I have already logged on and locked the 
> system prior to me leaving work.  
> >
> > The error is:
> >
> >     SASwindow: winlogon.exe - Application Error
> >       The instruction at "0x77e3b6f6" referenced memory at 
> "0x43beb2e8".  The memory could not be "read".
> >
> > Thank you.
> >
> > Ying Lim
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