Thanks Angelo...This was done from the beginning....port 5900 is open.

More info.....6 or 8 months ago I was connecting with an old laptop from outside my home network over the internet. Was using T-Mobile internet service with a cell phone as a modem. No problem...just very slow. What has changed is now a new laptop, with wireless 802.11g outside my home network. No problem getting on the internet with the new laptop, but can't connect with VNC to the server desktop. The more I think about it, the more I feel it has to be something with the new laptop, settings or something, firewalls maybe, pop up blocker maybe, or the problem is that I am trying to use VNC into and through a wifi connection and the ip issue through the wifi connection is not matching what the server is expecting. Although I tried to remedy this issue yesterday by changing the IP at the server to match the WIFI ip...and still no connection. I'm stuck...just wish I knew more about what I am trying to do. Bill ----- Original Message ----- From: "Angelo Sarto" <[EMAIL PROTECTED]>
To: "Bill @ PondExpo.com" <[EMAIL PROTECTED]>
Cc: "Tom Wright" <[EMAIL PROTECTED]>; <vnc-list@realvnc.com>
Sent: Thursday, July 14, 2005 9:17 AM
Subject: Re: Can't connect from ouside my network


The issues is that a router blocks traffic that starts outside. You are
trying to connect from the internet into your home network, if the router
allowed this then it would make your network less secure.

You need to setup a port forward which means configuyring the router so it
knows to let traffic into your network if it is VNC.

go to www.portforward.com <http://www.portforward.com> and see the guides
there for how to setup a port forward on your router. Remember the port
number for vnc is 5900 by default.

--Angelo

On 7/13/05, Bill @ PondExpo.com <http://PondExpo.com> <[EMAIL PROTECTED]>
wrote:

Angelo.

Yes...I enter the router IP on the viewer which is on the laptop....But
Can't connect. I thought maybe that since the laptop is in effect behind a
proxy as it is connecting through a wifi system, that the wifi system is
changing the laptop IP...This is so, but after we entered this new ip into
the server, still no luck....have a sense that the problem rests with the
fact that the laptop is new...new version of windows xp, as I see some
writings about java not supplied by Microsoft but maybe needed???? Dont
know what this means but maybe a clue?? Bill
----- Original Message -----
From: "Angelo Sarto" <[EMAIL PROTECTED]>
To: "Bill @ PondExpo.com <http://PondExpo.com>" <[EMAIL PROTECTED]>
Cc: "Tom Wright" <[EMAIL PROTECTED]>; <vnc-list@realvnc.com>
Sent: Wednesday, July 13, 2005 8:22 PM
Subject: Re: Can't connect from ouside my network


> Bill,
>
> See my earlier email for more info, but the issue is that your hard
wired
> desktops are behind a router or firewalled internet connection.
> The IP you need to type in on the laptop is the Public IP of your home
> computers. To see what this ip is visit the IPinfo site or
> www.whatismyip.com------on the Desktop.
>
> You need to tell the viewer program where the desktop is so you need > its
> IP.
> Since the desktop's IP is like that of the laptop on wifi its not the
one
> displayed in network neighborhood or by doing IP config, rather it is
the
> IP
> of the router.
>
> In order for you to connect through the router you need to set up a > port
> forward for port 5900.
>
> I can help you more if this still doesn't make sense.....
>
> --Angelo
>
> On 7/13/05, Bill @ PondExpo.com <http://PondExpo.com> <
http://PondExpo.com> <[EMAIL PROTECTED]>
> wrote:
>>
>> No, not someone else's access point...my access point....Here's
>> clarification...
>>
>> I have a small two desktop network hard wired. Also have a laptop that
I
>> travel with which has a 802.11g card installed. I want to connect to a
>> wifi
>> signal with the laptop to access the internet...at McDonalds for
example,
>> and use REALVNC to view one of the desktops. Connecting to the >> internet
>> is
>> no problem, but I have yet to be able to view the desktop where VNC
>> server
>> is installed. I think I have tried every combination of IP's
>> possible...including going to IPinfo site to get the IP of my laptop
>> while
>> I
>> am connected to a wifi signal..which will look like a different ip >> than
>> the
>> actual laptops IP....but still no luck....any suggestions....greatly
>> appreciated...Bill
>> ----- Original Message -----
>> From: "Tom Wright" <[EMAIL PROTECTED]>
>> To: "'Angelo Sarto'" <[EMAIL PROTECTED]>; "'Bill @
> PondExpo.com <http://PondExpo.com><http://PondExpo.com>
>> '"
>> <[EMAIL PROTECTED]>
>> Cc: <vnc-list@realvnc.com>
>> Sent: Wednesday, July 13, 2005 11:46 AM
>> Subject: RE: Can't connect from ouside my network
>>
>>
>> >I think he means if he's using someone else's access point.
>> >
>> > I'll wait confirmation on that before I proceed.
>> >
>> > Tom W
>> >
>> > -----Original Message-----
>> > From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]
On
>> > Behalf Of Angelo Sarto
>> > Sent: Tuesday, July 12, 2005 8:54 PM
>> > To: Bill @ PondExpo.com <http://PondExpo.com> <http://PondExpo.com>
>> > Cc: vnc-list@realvnc.com
>> > Subject: Re: Can't connect from ouside my network
>> >
>> > When you are out of range?
>> >
>> > Do you mean that when you have the laptops plugged in with a cable
they
>> > work
>> > but on wireless they don't?
>> >
>> > Or am i missing something?
>> >
>> > box1---|----box2
>> > |
>> > router---------AP +++ +++ +++ Laptop
>> >
>> > --ANgelo
>> >
>> >
>> >
>> > On 7/12/05, Bill @ PondExpo.com <http://PondExpo.com> <
http://PondExpo.com> <
>> http://PondExpo.com> <[EMAIL PROTECTED]>
>> > wrote:
>> >>
>> >> Using a hardwired network (2 desktops, one of which is the server),
>> >> inside
>> >> with an access point at the router. Have laptop 802.11g, which is
the
>> >> Viewer. All three are Windows XP. Have the laptops IP on the server
>> >> configuration, and the Servers IP on the laptop configuration. VNC
>> works
>> >> great as long as the laptop is in range of my access point, but
can't
>> >> connect (timed out message) when I am out of range and use the
>> >> wireless
>> >> laptop to connect to a WIFI Signal. Any Help is very appreciated.
>> >> Thanks..Bill
>> >> _______________________________________________
>> >> VNC-List mailing list
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