Hello, list.  

I had a mishap occur earlier this evening I have never experienced, and
wonder what additional steps I need to take.  

I put in a McDonald's order but the driver never showed, and despite
repeated attempts I could not connect with her.  So I rated her thumbs down
and selected a couple options for problems, but they didn't really fit.  

I put in a second order, the same one I had intended, a bit later, and it
came.  I discussed with the fellow what had happened, and he didn't have any
further advice other than what I had done and to contact Uber.  

I am concerned about having a double charge when I only got the one order.
I need to know the correct procedure to follow at this point.  

 

I have in the last wee already had to eat, quite literally, a pizza order
situation wherein I ended up with a double order because a call center
messed up and two orders got run when I was left on hold for taking my check
card number, and a second agent reran the order since we didn't know the
first one had been sent.  At least then I had an overabundance that I could
enjoy over a couple days.  

 

Bill Outman 

 

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