I wondered as well if that is maybe the issue, but keep in mind that she is not 
looking for a keypad for incoming calls, it was my understanding that she needs 
it when she makes outgoing caklls like for example to her doctor’s office. Of 
course there are many more examples like when you call your bank or crredit 
card company and often even smaller stores now have auto attendents where you 
have to make a selection.

From: [email protected] <[email protected]> On Behalf Of Arnold 
Schmidt
Sent: Monday, October 9, 2023 2:43 PM
To: [email protected]
Subject: Re: Question about call

If I read your message correctly, there simply is no keypad on the screen  for 
you to enter those numbers. The following should fix it. Go into settings, 
phone, and when in there, swipe over to incoming call. It should say full 
screen. If it does not, double tap whatever it does say, and select full 
screen. The keypad will be there the next time you get an incoming call.

Arnold Schmidt

Sent from  Arnold's  iPhone S E 3

On Oct 9, 2023, at 2:18 PM, Rena 
<[email protected]<mailto:[email protected]>> wrote:

Hello,

When I call to an office, I often have to dial number 1, or 2, etc.
The problem is that I don’t find the numbers. Where are the numbers when I am 
already in a call?

Rena
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