Well it happens to me, I normally have to lock my phone, and then unlock it 
again and then it works. Because I have had this happen to me after I've gotten 
off of a phone call. I hope that you can get your problem fixed for sure.

> On Jan 9, 2022, at 4:26 PM, kitty hevener <[email protected]> wrote:
> 
> I forgot to put my phone on charge last night.  Consequently, battery ran 
> down.  Since recharging, I discovered that I can not give voice commands to 
> open my aps.  When flicking around the screen, voice over does not speak.  
> Yet, when I hold the home button and say “voiceover on”, I get message saying 
> voice over is on.  When trying to unlock phone, have to enter pass code, as 
> it is no longer responding to my fingerprint.  
>  
> Called apple accessability for help.  Did screen share.  While on phone,  my 
> phone behaved like I would expect it to.  By that, I mean that I could flick 
> to all my aps and hear everything as expected.  Hung up from phone call and 
> discovered that my phone went back to doing what it was doing prior to 
> calling apple accessability.  Called apple accessability tweo more times.  I 
> was talking to rep and when they went to check my account, they never came 
> back.  This was 7-8 minutes in to the call.  I truly have never seen my phone 
> behave like this.  Please help.  Thanks.
> 
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