Bill, only the iPhone 11 & newer have screen recognition. I don't recall which 
phone that you have. Have you tried going into the app store, finding the app & 
writing the app developer explaining the problem in detail? I would also 
suggest using screen recording, found in the control panel, & make a recording 
of the problem to attach to your email, screen recording video will be saved in 
the photos app.

Donna
 
> 
> Thanks  for the suggestion, but that is precisely the frustrating thing 
> about this; I have gone in to the rotor, rotor actions and quick settings and 
> have not been able to find the "screen recognition" item.
> 
> When I have deployed the search procedure in settings, it comes back with 
> exactly that; that the "screen recognition" item should be in rotor and quick 
> settings. I have no idea what the age is going on with my iPhone.
> 
> 
>   ************
> - Sent from Ino Squire's iPhone 8 (iOS 15.2) via Google Mail
> 
>> 
> 
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