Terri, my husband, retired graphic artist (printer), says our screen readers 
cannot read print from photographs. I don't really understand why, but I was 
sent some information that way once, could not read it, and he said that JAWS 
did not have that capability. He got it right off. I still don't understand, 
but will accept. 

-----Original Message-----
From: [email protected] [mailto:[email protected]] On Behalf Of 
Terri Stimmel
Sent: Thursday, December 9, 2021 9:04 AM
To: [email protected]
Subject: Problems with the Walmart App

Hello everyone,


As many of you probably know, a while back a major update was done to the 
Walmart App. I think some of the changes were good.

However, as with most things, some were not. In some ways, I now find the App a 
bit more difficult to use.


For instance, when I would be ordering groceries, I sometimes like to 
click on a particular item, and read the details on it. Or especially 
read the nutrition information.

However, I can no longer seem to be able to do this. I think I may know 
why, thanks to something a friend told me.


Apparently, instead of having tabs that I could view, to see either the 
details, or nutrition facts, it is all now photos. Of course, this isn't 
at all helpful if you are totally blind.


So is there possibly anything I can do about this?

I am not one to complain to a company, really. I haven't ever reached 
out to a developer about their App. I don't know really how to begin to 
express why this is a problem, in a way that might be helpful.


Is this something that I possibly should do?

If so, what are some ways I should go about it?

I would really like to hear from some of you who have a lot more 
experience with this.


Also, if I don't reach out regarding the App, is there possibly a way to 
view the information that might be in any of the product photos? Some 
way that won't be complicated, and add a bunch more steps, to just 
trying to get groceries ordered?


Any thoughts, and help is much appreciated.


Thank you,


Terri

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