Good morning everyone. I thought I would respond to this message in hopes that 
a lot of you will read it. There is definitely a major bug with this latest iOS 
update 14.6 it is happening on my husband and my SE 2020s and it makes sense 
Vickie that it’s happening on your iPad for some reason if you ever turn screen 
recognition on we are finding that some apps are refusing to open. My husband 
is not able to get Outlook or Aira to open on his phone and I downloaded a new 
app last night and it would not open on my phone. We contacted Apple support, 
and they had us do screen sharing that and they are advising anyone who is 
having these problems to contact Apple and have it screen shared so that they 
can figure out what is going on because it is happening where many of us due to 
this latest update are having trouble opening apps. I am certainly hoping that 
my voice stream does not mess up because I have thousands of books in it

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> On Jun 11, 2021, at 10:55 AM, Vicki W. <[email protected]> wrote:
> 
> 
> I know there are a couple of places where you can delete the app, but which 
> is the best place and then do I just look under my purchased apps to 
> reinstall it?
>  
>  
> ----- Original Message -----
> From: Richard Turner
> To: [email protected]
> Sent: Friday, June 11, 2021 6:56 AM
> Subject: RE: Serious Problem With Voice Dream Reader
> 
> When you did get into VDR, did you re-login to Bookshare, assuming you were 
> using Bookshare?
> His update a little while ago added Bookshare version 2 and that required 
> reentering one’s login information.
>  
> I have VDR working fine on my SE 2020 with the latest updates.
> I am not sure what to recommend, other than the extreme step of deleting the 
> app and reinstalling it; which I know is a royal pain and may lose some 
> documents.
> Also, writing winston directly at [email protected]
>  
>  
>  
> Richard
> Software means never having to say you're finished
> 
>  
> Web site: www.turner42.com
>  
>  
>  
> From: [email protected] <[email protected]> On Behalf Of Vicki 
> W.
> Sent: Friday, June 11, 2021 6:38 AM
> To: IPhone <[email protected]>
> Subject: Serious Problem With Voice Dream Reader
>  
> Hi,
>  
> I have a problem with Voice Dream Reader on my mini IPad five since the last 
> update of IOS and the VDR app. I usually make sure everything is working 
> before I update something else, but, of course, I was in a hurry and updated 
> IOS first and then my apps shortly after that without at least checking those 
> apps which I use every day. All of my other apps are working fine, but VDR is 
> broken! Below is a list of things that are happening.
>  
> 1. Whenever I try to open VDR, it goes to my home screen. It shows up in the 
> app switcher, but I get the same result when I try to open it from there as 
> well. It simply will not allow me access.
>  
> 2. When VDR appears to be running, my app switcher will not switch from one 
> app to another with the four-finger side swipe. It goes directly to my home 
> screen instead.
>  
> 3. If I have several apps running in the app switcher, including VDR, when I 
> close one, VDR just vanishes as if it wasn't ever there and at that point my 
> app switcher will work properly with the other apps.
>  
> 4. If I open IOS settings, go into VDR settings, it seems as though it is 
> functioning as far as accessing the settings in the IOS settings. However, if 
> I close IOS settings, when I reopen it, instead of opening up the last 
> setting I was checking, as it has always done, it won't open VDR settings, 
> but opens the previous one I was checking instead.
>  
> Anyone have any suggestions? I've tried looking at every setting I can think 
> of, opening and closing other apps so the app switcher is completely empty, 
> turning the mini IPad off and on and nothing fixes it. My older SE phone, 
> using the exact same updates, works fine.
>  
> Thank you.
>  
> Vicki
>  
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