Just on the home screen where the app is, swipe down to Ediit Mode, then once 
Edit Mode is active, swipe down again and you are on Delete. Double tap and 
confirm that you want to delete the app, you also have an option to move it to 
the app library, but you want to delete it. Most likely you get one more prompt 
and you have to confirm again, then it's gone. Yes, afterwards you can go to 
your Purchased Apps section or simply search for Voice Dream Reader, it should 
say "Download" or "Reinstall" and if it asks that you need to confirm anything 
just do it, you will not be charged for anything you purchased before.


From: [email protected] <[email protected]> On Behalf Of Vicki W.
Sent: Friday, June 11, 2021 7:55 AM
To: [email protected]
Subject: Re: Serious Problem With Voice Dream Reader

I know there are a couple of places where you can delete the app, but which is 
the best place and then do I just look under my purchased apps to reinstall it?


----- Original Message -----
From: Richard Turner<mailto:[email protected]>
To: [email protected]<mailto:[email protected]>
Sent: Friday, June 11, 2021 6:56 AM
Subject: RE: Serious Problem With Voice Dream Reader

When you did get into VDR, did you re-login to Bookshare, assuming you were 
using Bookshare?
His update a little while ago added Bookshare version 2 and that required 
reentering one’s login information.

I have VDR working fine on my SE 2020 with the latest updates.
I am not sure what to recommend, other than the extreme step of deleting the 
app and reinstalling it; which I know is a royal pain and may lose some 
documents.
Also, writing winston directly at 
[email protected]<mailto:[email protected]>



Richard
Software means never having to say you're finished

Web site: www.turner42.com<http://www.turner42.com>



From: [email protected] <[email protected]> On Behalf Of Vicki W.
Sent: Friday, June 11, 2021 6:38 AM
To: IPhone <[email protected]>
Subject: Serious Problem With Voice Dream Reader

Hi,

I have a problem with Voice Dream Reader on my mini IPad five since the last 
update of IOS and the VDR app. I usually make sure everything is working before 
I update something else, but, of course, I was in a hurry and updated IOS first 
and then my apps shortly after that without at least checking those apps which 
I use every day. All of my other apps are working fine, but VDR is broken! 
Below is a list of things that are happening.

1. Whenever I try to open VDR, it goes to my home screen. It shows up in the 
app switcher, but I get the same result when I try to open it from there as 
well. It simply will not allow me access.

2. When VDR appears to be running, my app switcher will not switch from one app 
to another with the four-finger side swipe. It goes directly to my home screen 
instead.

3. If I have several apps running in the app switcher, including VDR, when I 
close one, VDR just vanishes as if it wasn't ever there and at that point my 
app switcher will work properly with the other apps.

4. If I open IOS settings, go into VDR settings, it seems as though it is 
functioning as far as accessing the settings in the IOS settings. However, if I 
close IOS settings, when I reopen it, instead of opening up the last setting I 
was checking, as it has always done, it won't open VDR settings, but opens the 
previous one I was checking instead.

Anyone have any suggestions? I've tried looking at every setting I can think 
of, opening and closing other apps so the app switcher is completely empty, 
turning the mini IPad off and on and nothing fixes it. My older SE phone, using 
the exact same updates, works fine.

Thank you.

Vicki

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