Mary,

 

I expect you've made sure you're running the latest Audible app version so I'm 
not even going to ask. I will say that when Audible introduced the ability to 
purchase new titles using an Audible credit, I did not have that option 
available when drilling down on a title I wanted to buy. I had to sign out of 
my account with the app, sign back in, and then it was there. You might try 
doing that to see if you get different results.

 

Alan Lemly

 

From: [email protected] [mailto:[email protected]] On Behalf Of 
Mary Otten
Sent: Friday, August 28, 2020 5:01 PM
To: [email protected]
Subject: Re: Returning or exchanging audible books using the iOS audible app

 

Well, Michael, I am in the states, and I don’t have that option. I have all of 
the other options, including send this book and add to favorites, but exchange 
is definitely not there. Multiple books on more than one phone show zip. Maybe 
it’s because I get all my credits at once? Seems very odd.

 

Sent from my iPhone

 

On Aug 28, 2020, at 2:55 PM, Michael Feir <[email protected]> wrote:



I think a couple of those options, "sendd this book" and "exchange this title" 
are only available in the US currently. I'm Canadian and need to either call 
Audible or go to the full desktop version of the Auydible site and into 
"purchase history" in order to return titles. A dialogue opens up over the page 
once you double tap on "return" and then you need to navigate that dialogue. 
Not too hard at all. I like the thought of being able to return books from 
right in the app so I hope they extend that option to Canada.

 

On Fri, Aug 28, 2020 at 5:42 PM Richard Turner <[email protected]> 
wrote:










 

I just checked, and if you flick right once from the title of the book and 
double tap on the button labeled Menu, The buttons are:

Book Details,

 

Rate and Review,

 

Mark as Finished,

 

Exchange this title,

 

Send This Boo,

 

Add to favorites,

 

Cancel.

 





 

HTH,

 

 






 





 





 

Richard

 

"He that cannot forgive others breaks the bridge over which he must pass 
himself,” and we forget that only grace can break the cycle of ancient hatreds 
among peoples. (It is notable that while I have regretted not granting

grace to others, I’ve never once regretted extending it.)" - Edward Herbert

 












On Aug 28, 2020, at 2:28 PM, Alan Lemly <[email protected]> wrote:






 






 

Mary,





When I'm in my Library tab on the iOS Audible app and double tap the Menu 
button to the right of one of my listed books, I get a list of vertically 
stacked options one of which is Exchange this title.





Alan Lemly





-----Original Message-----


From: [email protected] [mailto:[email protected]] On Behalf Of 
Mary Otten


Sent: Friday, August 28, 2020 2:21 PM


To: VIPhone via


Subject: Returning or exchanging audible books using the iOS audible app





Someone in a WhatsApp group I am part of says that he is able to exchange 
audible books from within the iOS audible app. If you go to your library, get 
the list of books that you have downloaded, and double tap on the menu next to 
one of those books,

you get a bunch of choices, one of which is supposed to be return or exchange 
this book. I have tried this, not because I wanted to exchange something, but 
just because I wanted to see if I have a choice. And I don�t. The books I tried 
it on or a couple of

recently purchased books. So they definitely met the criteria for possible 
exchange. But I�m not seeing this choice. Is anyone else seeing it?








Sent from my iPhone





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