Hi,

Just in case anyone ever needs to use the regular Apple support, He called 
yesterday, and after 20 tries to set up his ID and over 90 minutes on the 
phone, Apple support fixed the problem. They were very patient. He ended up 
having to set up his ID on the computer and then adding it to the phone. They 
never did figure out why he had the problem, but they fixed the issue.

Vicki

  ----- Original Message ----- 
  From: Richard Turner 
  To: [email protected] 
  Sent: Thursday, June 18, 2020 9:20 PM
  Subject: Re: passcode question


  Safari does not need a passcode, though if your phone has a passcode, you 
cannot launch any app other than camera without unlocking your phone. 
  Vicki,
  Your friend needs to call Apple to get a clear answer.







  Richard
  "He that cannot forgive others breaks the bridge over which he must pass 
himself,” and we forget that only grace can break the cycle of ancient hatreds 
among peoples. (It is notable that while I have regretted not granting grace to 
others, I’ve never once regretted extending it.)" - Edward Herbert


    On Jun 18, 2020, at 5:22 PM, Vicki W. <[email protected]> wrote:


    I have never had a passcode and use Safari just fine.


    ----- Original Message ----- From: "Carolyn" <[email protected]>
    To: <[email protected]>
    Sent: Thursday, June 18, 2020 5:13 PM
    Subject: RE: passcode question


    But, Richard, can you get into Safari without a passcode?

    -----Original Message-----
    From: [email protected] [mailto:[email protected]] On Behalf 
Of Richard Turner
    Sent: Thursday, June 18, 2020 6:30 PM
    To: [email protected]
    Subject: Re: passcode question

    First, I think you meant 4 minutes, not 4 hours.
    If you have a phone with a home button, setup touch ID, and it will 
primarily ask for the passcode after you reboot it, but if you just lock it and 
come back later, the finger print will unlock it.
    If you have a phone with no home button, setup Face ID.
    Same thing, if you don't reboot the phone, you should be able to unlock it 
with the face ID.






    Richard
    "He that cannot forgive others breaks the bridge over which he must pass 
himself,” and we forget that only grace can break the cycle of ancient hatreds 
among peoples. (It is notable that while I have regretted not granting grace to 
others, I’ve never once regretted extending it.)" - Edward Herbert


    On Jun 18, 2020, at 3:24 PM, Vicki W. <[email protected]> wrote:



    
    Hi,

    If you have your phone set to never lock, will you have to type in your 
passcode whenever you unlock it?

    Right now the lock screen is set to lock every 4 hours, and the passcode 
needs to be written each time to unlock it. How can I keep from having to type 
it in so often>

    Vicki




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