Debbie, interestingly enough I had a similar experience this afternoon.
I placed an order and never got any confirmation message from Door Dash
on my phone. Naturally, my account was debited for the full amount. I
did get an Email saying the order had been placed, but nothing from a
push notification, which is how I usually communicate with the app.
After an hour the order was still in the being confirmed by the
restaurant phase. I found a place to make order adjustments and managed
to use their text chat and got the order canceled, though I won't know
for sure if this works until next week.
The name of the person I was chatting with wasn't a professional or
official sounding name. Now I'm worried that something is going on with
Door Dash. I've used it several times with no problems and plenty of
notifications regarding my order, but today was a completely different
experience.
Lisa Belville
[email protected]
On 5/30/2020 6:37 PM, Debbie Downey wrote:
I contacted support through another number that I had and got someone
who checked my account and said that they had no problem on their end.
They sent me some tips which I followed and still got the same message
that they couldn’t deliver: blah, blah, blah! I decided to ignore all
of this and went into a restaurant that said it was open for pickup
only and was successful at placing an order and had it delivered. I
wrote back to the support person and told them that I think someone is
trying to hack the site!
Thanks for everyone’s responses.
Door Dash is still about the easiest of the food delivery sites to
navigate in my opinion!
Debbie
*From:* [email protected] <[email protected]> *On Behalf
Of *Andy Baracco
*Sent:* Saturday, May 30, 2020 4:49 PM
*To:* [email protected]
*Subject:* Re: Slightly OT; Door Dash
The only issue I have with Door Dash is that they charge your card
immediately when you place the order. Recently I had a situation
where I placed an order and a few minutes later got a notification
from Door Dash saying that the restaurant could not fill my order, no
explanation as to why. They also said that my card had already been
charged the full amount, and they would credit the charge back, but it
would take a week to do so. I think that they shouldn't devit the
card until the restaurant verifies the order.
Andy
----- Original Message -----
*From:*Andy Baracco <mailto:[email protected]>
*To:*[email protected] <mailto:[email protected]>
*Sent:*Saturday, May 30, 2020 1:44 PM
*Subject:*Re: Slightly OT; Door Dash
I notice that Door Dash has fewer promotions than the other platforms.
Andy
----- Original Message -----
*From:*MamaPeach <mailto:[email protected]>
*To:*[email protected] <mailto:[email protected]>
*Sent:*Saturday, May 30, 2020 1:30 PM
*Subject:*Re: Slightly OT; Door Dash
*I also just received a notification of 20% off an order today.*
*From:*Stacy Fuehrer <mailto:[email protected]>
*Sent:*Saturday, May 30, 2020 4:21 PM
*To:*[email protected] <mailto:[email protected]>
*Subject:*Re: Slightly OT; Door Dash
Wondering if it isn’t a local issue, because, I just pretended
to try and order something, and it was working just fine.
Sure hope that gets solved soon
Sent from my iPhone
On May 30, 2020, at 3:18 PM, Mary Otten
<[email protected] <mailto:[email protected]>> wrote:
No. The app worked fine for me when I ordered lunch today.
Sent from my iPhone
On May 30, 2020, at 1:16 PM, Debbie Downey
<[email protected]
<mailto:[email protected]>> wrote:
Hello,
Has anyone had a problem with the Door Dash app on the
IPhone? For the past week or so, when opening the app
both my husband and I get a message that they can’t do
delivery right now and that you can place your order
for pickup.
We tried contacting them and they seem to not have any
idea of what we’re talking about and have said that
they would call us but never have.
I wonder if this is a local issue?
Anyone have any ideas?
Thank you!
Debbie
--
The following information is important for all members
of the V iPhone list.
If you have any questions or concerns about the
running of this list, or if you feel that a member's
post is inappropriate, please contact the owners or
moderators directly rather than posting on the list
itself.
Your V iPhone list moderator is Mark Taylor. Mark can
be reached at: [email protected] <mailto:[email protected]>.
Your list owner is Cara Quinn - you can reach Cara at
[email protected] <mailto:[email protected]>
The archives for this list can be searched at:
http://www.mail-archive.com/[email protected]/
---
You received this message because you are subscribed
to the Google Groups "VIPhone" group.
To unsubscribe from this group and stop receiving
emails from it, send an email to
[email protected]
<mailto:[email protected]>.
To view this discussion on the web visit
https://groups.google.com/d/msgid/viphone/001701d636bf%243179af00%24946d0d00%24%40tampabay.rr.com
<https://groups.google.com/d/msgid/viphone/001701d636bf%243179af00%24946d0d00%24%40tampabay.rr.com?utm_medium=email&utm_source=footer>.
--
The following information is important for all members of
the V iPhone list.
If you have any questions or concerns about the running of
this list, or if you feel that a member's post is
inappropriate, please contact the owners or moderators
directly rather than posting on the list itself.
Your V iPhone list moderator is Mark Taylor. Mark can be
reached at: [email protected] <mailto:[email protected]>. Your
list owner is Cara Quinn - you can reach Cara at
[email protected] <mailto:[email protected]>
The archives for this list can be searched at:
http://www.mail-archive.com/[email protected]/
---
You received this message because you are subscribed to
the Google Groups "VIPhone" group.
To unsubscribe from this group and stop receiving emails
from it, send an email to
[email protected]
<mailto:[email protected]>.
To view this discussion on the web visit
https://groups.google.com/d/msgid/viphone/D6141E44-097F-42C6-B441-8232801835A5%40gmail.com
<https://groups.google.com/d/msgid/viphone/D6141E44-097F-42C6-B441-8232801835A5%40gmail.com?utm_medium=email&utm_source=footer>.
--
The following information is important for all members of the
V iPhone list.
If you have any questions or concerns about the running of
this list, or if you feel that a member's post is
inappropriate, please contact the owners or moderators
directly rather than posting on the list itself.
Your V iPhone list moderator is Mark Taylor. Mark can be
reached at: [email protected] <mailto:[email protected]>. Your list
owner is Cara Quinn - you can reach Cara at
[email protected] <mailto:[email protected]>
The archives for this list can be searched at:
http://www.mail-archive.com/[email protected]/
---
You received this message because you are subscribed to the
Google Groups "VIPhone" group.
To unsubscribe from this group and stop receiving emails from
it, send an email to [email protected]
<mailto:[email protected]>.
To view this discussion on the web visit
https://groups.google.com/d/msgid/viphone/F930B77C-E801-480B-99A5-D0BBC3922853%40gmail.com
<https://groups.google.com/d/msgid/viphone/F930B77C-E801-480B-99A5-D0BBC3922853%40gmail.com?utm_medium=email&utm_source=footer>.
--
The following information is important for all members of the
V iPhone list.
If you have any questions or concerns about the running of
this list, or if you feel that a member's post is
inappropriate, please contact the owners or moderators
directly rather than posting on the list itself.
Your V iPhone list moderator is Mark Taylor. Mark can be
reached at: [email protected] <mailto:[email protected]>. Your list
owner is Cara Quinn - you can reach Cara at
[email protected] <mailto:[email protected]>
The archives for this list can be searched at:
http://www.mail-archive.com/[email protected]/
---
You received this message because you are subscribed to the
Google Groups "VIPhone" group.
To unsubscribe from this group and stop receiving emails from
it, send an email to [email protected]
<mailto:[email protected]>.
To view this discussion on the web visit
https://groups.google.com/d/msgid/viphone/A9EF70F698E8478781594F3B82B26C93%402
<https://groups.google.com/d/msgid/viphone/A9EF70F698E8478781594F3B82B26C93%402?utm_medium=email&utm_source=footer>.
--
The following information is important for all members of the V
iPhone list.
If you have any questions or concerns about the running of this
list, or if you feel that a member's post is inappropriate, please
contact the owners or moderators directly rather than posting on
the list itself.
Your V iPhone list moderator is Mark Taylor. Mark can be reached
at: [email protected] <mailto:[email protected]>. Your list owner is
Cara Quinn - you can reach Cara at [email protected]
<mailto:[email protected]>
The archives for this list can be searched at:
http://www.mail-archive.com/[email protected]/
---
You received this message because you are subscribed to the Google
Groups "VIPhone" group.
To unsubscribe from this group and stop receiving emails from it,
send an email to [email protected]
<mailto:[email protected]>.
To view this discussion on the web visit
https://groups.google.com/d/msgid/viphone/005e01d636c3%241314ef30%240b01a8c0%40AndyPC
<https://groups.google.com/d/msgid/viphone/005e01d636c3%241314ef30%240b01a8c0%40AndyPC?utm_medium=email&utm_source=footer>.
--
The following information is important for all members of the V iPhone
list.
If you have any questions or concerns about the running of this list,
or if you feel that a member's post is inappropriate, please contact
the owners or moderators directly rather than posting on the list itself.
Your V iPhone list moderator is Mark Taylor. Mark can be reached at:
[email protected] <mailto:[email protected]>. Your list owner is Cara Quinn
- you can reach Cara at [email protected]
<mailto:[email protected]>
The archives for this list can be searched at:
http://www.mail-archive.com/[email protected]/
---
You received this message because you are subscribed to the Google
Groups "VIPhone" group.
To unsubscribe from this group and stop receiving emails from it, send
an email to [email protected]
<mailto:[email protected]>.
To view this discussion on the web visit
https://groups.google.com/d/msgid/viphone/006901d636c3%24ade9c670%240b01a8c0%40AndyPC
<https://groups.google.com/d/msgid/viphone/006901d636c3%24ade9c670%240b01a8c0%40AndyPC?utm_medium=email&utm_source=footer>.
--
The following information is important for all members of the V iPhone
list.
If you have any questions or concerns about the running of this list,
or if you feel that a member's post is inappropriate, please contact
the owners or moderators directly rather than posting on the list itself.
Your V iPhone list moderator is Mark Taylor. Mark can be reached at:
[email protected]. Your list owner is Cara Quinn - you can reach Cara at
[email protected]
The archives for this list can be searched at:
http://www.mail-archive.com/[email protected]/
---
You received this message because you are subscribed to the Google
Groups "VIPhone" group.
To unsubscribe from this group and stop receiving emails from it, send
an email to [email protected]
<mailto:[email protected]>.
To view this discussion on the web visit
https://groups.google.com/d/msgid/viphone/00e801d636db%243b199b80%24b14cd280%24%40tampabay.rr.com
<https://groups.google.com/d/msgid/viphone/00e801d636db%243b199b80%24b14cd280%24%40tampabay.rr.com?utm_medium=email&utm_source=footer>.
--
The following information is important for all members of the V iPhone list.
If you have any questions or concerns about the running of this list, or if you
feel that a member's post is inappropriate, please contact the owners or
moderators directly rather than posting on the list itself.
Your V iPhone list moderator is Mark Taylor. Mark can be reached at:
[email protected]. Your list owner is Cara Quinn - you can reach Cara at
[email protected]
The archives for this list can be searched at:
http://www.mail-archive.com/[email protected]/
---
You received this message because you are subscribed to the Google Groups "VIPhone" group.
To unsubscribe from this group and stop receiving emails from it, send an email
to [email protected].
To view this discussion on the web visit
https://groups.google.com/d/msgid/viphone/9603821f-9de8-6124-c70c-f610bb39b4a0%40frontier.com.
