Hello,

 

Firstly I have never used a Braille display with an iPhone but I am trying
to help a friend to do so.

 

I'm not sure whether he has tried to pair the display via the usual
Bluetooth route rather than via Voiceover there are no entries for the
device on the iPhone.

 

When we try to pair via Voiceover and Braille Apex is shown as expected and
entering the code we are  presented with a message that Pairing was
unsuccessful make sure Apex is ready.

 

I read the following from Applevis.

 

If you run out of time when typing the code, just try again. After three
attempts, you 

will not be able to keep trying. To fix this, return to settings, general,
and this time 

select Bluetooth. From there, select the Apex, then double tap the "forget
this device" 

button. This should let you try three more times to pair, as instructed
above.

If the Apex does not appear when you scan for braille displays, check that
your Apex's 

name is set properly (described above), make sure that Bluetooth is enabled
on both 

devices, make sure that the Apex is in terminal mode, and make sure that you
had not 

already tried several unsuccessful pairing attempts (you must forget the
Apex, as 

described in the previous list item, if this is the case). Also, you must
not have used the 

Apex's connectivity menu to try to pair or activate anything on the iTouch.
If you have 

done this, you must remove pairing and deactivate all services from the
Apex's 

Bluetooth menu, as described in the Apex manual.

 

Unfortunately I don't have access to the manual or the device so don't know
how to remove pairing and deactivate all services from the Apex's 

Bluetooth menu.

 

Any help welcome.

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