I believe this is what’s happening in my situation. As I think about it, the 
only time I have numbers showing rather than the name is when I have added the 
contact from a call or text message. Sounds like it might be a bug.

Sent from Kimber's iPhone
The happy ending still beckons, and it is in the hope of grasping it that we go 
on.—Annie Proulx

> On Apr 26, 2020, at 6:37 AM, Simon A Fogarty <[email protected]> wrote:
> 
> 
> I to use outlook for my business contacts and iCloud for personal but they 
> both sync to icloud as part of the syncing process.
>  
> So long as I don’t turn icloud off I don’t lose contacts
>  
>  
>  
> From: [email protected] <[email protected]> On Behalf Of 
> Sieghard Weitzel
> Sent: Sunday, 26 April 2020 4:16 PM
> To: [email protected]
> Subject: RE: Missing contacts
>  
> I wonder if it matters where you save them. I use Outlook.com for my personal 
> account and Exchange via Office 365 for my business account and my contacts 
> sync to my phone from these services. I have over 300 for each my personal 
> and business accounts and I have never had problems with contacts 
> disappearing.
>  
>  
> From: [email protected] <[email protected]> On Behalf Of Esther
> Sent: Saturday, April 25, 2020 1:21 PM
> To: [email protected]
> Subject: Re: Missing contacts
>  
> Hi, Jim,
>  
> I also have difficulty with contacts disappearing.  Someone told me that 
> you're only supposed to put 100 contacts in your phone, while others have 
> told me that they have a lot more than 100.  I always hit the Save or Done 
> button after I add new contacts.  My iPhone is a 7+ and I don't know if the 
> model has anything to do with this, or if it is just some kind of fluke in 
> the phone.
>  
> Any suggestions would be greatly appreciated.  Thanks.
>  
> Esther
> 
> Sent From Esther's Amazing and Awesome iPhone 7+
>  
> 
> On Apr 25, 2020, at 4:00 PM, [email protected] wrote:
> 
> 
> Hi there,
> I’m wondering if anyone has noticed something odd with the Contacts app.
> A few weeks ago, I added a few people, numbers, and/or email addresses to my 
> contacts app.  A while later, I noticed that someone had texted me, but it 
> just showed the person’s number without the name or contact attributed to 
> him. 
> Another time, I added a contact, and when I tried looking for it again a 
> little while later, it wasn’t there.
> Finally, yesterday a friend called, and I was positive I had added him to my 
> contacts about a month ago.  Same deal.  It showed his phone number but not 
> his name or anything.
> Oh, when  told Siri to call “Mom”, she just asked, “What is your mother’s 
> name?”  I have her as a contact listing her full name and Mom as a nickname. 
> Kind of weird!
> Any idea what’s going on?
> Jim
>  
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