Hello Holly,

Yes, it is not cheap and probably not designed for people on a low or fixed 
income. I have used Be My Eyes from time to time and had some good experiences 
and one thing that is nice with Be My Eyes is that they have teamed up with 
Microsoft and you can make a video call to Microsoft Accessibility via the Be 
My Eyes app. I know they are hoping other companies will come on board with 
this, but so far Microsoft is the only one.
The big difference with Aira is that if you do pay for the service you get a 
pair of Google Glasses with an embedded camera and in the US I think you get a 
mobile smart hub so you actually connect to Aira using the data of the smart 
hub and not you r phone. This is part of the reason why it is more expensive 
since it essentially includes a bunch of mobile data.
Also, as you said, the operators are paid and they are trained specifically to 
help with many tasks, they even have the ability to take pictures through your 
iPhone, remotely connect to your computer to help you, for example, navigate an 
inaccessible website or application or to fill out a form online. I believe 
they are also bonded which means there is a good amount of security and 
guaranty of privacy.

Oops, I guess now I have discussed the service again and not the app. Well, I 
guess if that results in Mark kicking me off the list then so be it since I 
don't agree with the limitation he imposed in any case. I do, however, fear 
that the Viphone list may loose a good portion of key contributors if he 
remains firm on this.

Regards,
Sieghard

-----Original Message-----
From: [email protected] <[email protected]> On Behalf Of Holly
Sent: Sunday, January 27, 2019 11:09 AM
To: [email protected]
Subject: Aira

Hello:

I just joined this group yesterday.  I have been following the discussion 
concerning Aira.

I am certain that most of you know about the app 'Be My Eyes', which is free 
and essentially operates like Aira, although the sighted people answering 
the phones are volunteers, not paid operators.

I have never had a particular reason to use either app, as am living with a 
sighted partner.

Could anyone tell me how they compare?  The paid version seems very 
expensive for low income people.

Thank you,

Holly 

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