I did this exact thing earlier this summer.  I was totally locked out.  Apple 
Accessibility was no help really. He told me that he could walk me through the 
process if I had iTunes, but I had never backed up to iTunes and didn’t have 
access to this from where I was calling.  I ended up going into an Apple store 
and had a great experience with a technician there.  I knew my photos were 
backed up to iCloud, but I wasn’t sure about the rest.  I had resigned myself 
to thinking I could lose a lot.  As it turned out,  she completely  wiped my 
phone and reinstalled the IOS.  Then she connected to iCloud and, thankfully, 
found that pretty much everything was backed up there.  So, I highly recommend 
just going into an Apple store with your Apple ID and having them do the 
process for you.



From: [email protected] [mailto:[email protected]] On Behalf Of G 
Eden
Sent: Wednesday, August 15, 2018 8:50 AM
To: [email protected]
Subject: messed up my password

Excuse my panicky communication, but I was looking around at password and 
fingerprint under settings, and I seem to have changed the setting 
inadvertently. My phone will not accept my password. What do I do?

Grateful for any help

Geoff
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