Paul,
First let me state the obvious and make sure you have the password for your encrypted iTunes backup. Without it, you won't be able to restore it to your new phones. There has been discussion on this list about forgotten passwords lately and you don't want that surprise at restoration time. I would recommend that you make sure your old iPhone is connected to your computer and make sure you tab over to Movies while the iPhone has focus. With the Movies checked, tabbing should take you to a tick box labeled Sync Movies which you should tick. If you tab one more time, there is a box for which movies to automatically include and you should select this box and make sure all is the option. After you make sure everything you want synced from your phone to your computer with iTunes is marked, sync them again and then make another iTunes encrypted backup. That way you'll be sure that everything that's on your phone will also be on your computer and included in the iTunes encrypted backup. Anna's suggestion to also do an iCloud backup is a good one since safety nets are wise to use. I would recommend you first restore your iTunes encrypted backup provided you've made sure it is complete and you know the password. Good luck with the restore and enjoy your new iPhones. Alan Lemly -----Original Message----- From: [email protected] [mailto:[email protected]] On Behalf Of Paul Ferrara Sent: Saturday, March 07, 2015 9:40 AM To: [email protected] Subject: Re: getting new phones tomorrow, backup questions Ok, so would you suggest trying to restore the backup from iTunes first; if something doesn't work, can you back up from iCloud; if so, how do you do that? And as far as those videos how can I be sure those back up? Thanks. Paul From: Woody Anna Dresner <mailto:[email protected]> Sent: Saturday, March 07, 2015 10:28 AM To: [email protected] Subject: Re: getting new phones tomorrow, backup questions Hi paul, When you do a back-up, everything should be backed up, especially if you transfer purchases first. However, i definitely recommend backing up to iCloud as well, just in case something goes wrong with the iTunes backup. Last fall, ,my purchases weren't transferred to iTunes for some reason, even though I had told iTunes to transfer purchases, so I had to restore from my iCloud backup instead. Best, Anna Sent from my iPhone On Mar 6, 2015, at 9:31 PM, Paul Ferrara <[email protected]> wrote: All, tomorrow is upgrade day; already made encripted backups using iTunes but have a few questions. 1. I thought I remembered a place where you could select what is backed up and what is not; at some point I selected apps, and was asked if I wanted to back up ones that were not in my iTunes library; I said yes and all was well. My wife was not asked the same question, so I manually chose to transfer purchases, and it seemed to work. So how do we know if photos, contacts, apps, and videos will be backed up? I have 2 videos I definitely do not want to lose, and no iTunes category mentioned videos, only songs. I know in the "other" category, I had more megs of "other" than my wife did so wondered if the "other" consisted of those videos? 2. Is there a way, if any of this stuff was not backed up to iTunes to later get it from iCloud? 3. Should I also do a manual backup to iCloud tonight, and will it do any good at all? Two years ago when we did this, it was a nightmare, and I want to avoid that this time. Thank you. Paul -- The following information is important for all members of the viphone list. All new members to the this list are moderated by default. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. The archives for this list can be searched at http://www.mail-archive.com/[email protected]/. --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. Visit this group at http://groups.google.com/group/viphone. For more options, visit https://groups.google.com/d/optout. -- The following information is important for all members of the viphone list. All new members to the this list are moderated by default. 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